Texas vendors are expressing frustration with Painted Trees Boutiques after the chain shut down abruptly in April 2026, with no warning.
Courtesy of Google Maps
Texas vendors are speaking out after Painted Tree Boutiques abruptly announced it would close all its locations this week. The company features products from hundreds of business owners, some of whom say they were given no warning about its forthcoming disappearance.
Painted Tree Boutiques allowed individuals to apply to be a seller and, upon approval, display their items in some of its 60 locations across the U.S., including in San Antonio, Austin, and Frisco. Its website describes it as “an Etsy marketplace and Pinterest catalog come to life” and a place where people can “live out their entrepreneurial dreams.” Citing changes in the retail landscape, rising costs, and market conditions, its last day of operation was Monday, April 13. Some sellers say there was a better way to go about the shutdown.
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Texas Bellas owner Vanessa Guzman tells MySA they “thought everything was going normal.” They had been with Painted Tree for less than a month.
“I received a text from a friend who I believe was at the store already to tell us to go ASAP to get our stuff because Painted Tree was permanently closing and filing bankruptcy,” Guzman said. “My husband went right away since I was scared that the landlords would put a lock on the store and I wouldn’t be able to get my stuff after yesterday.”
Guzman had also volunteered to promote their own and other vendors’ offerings at Painted Tree on Instagram and TikTok, with the latter beginning at roughly 50 followers and growing to over 500.
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“A lot of the vendors depended on this income, and now it’s gone,” Guzman said.
Texas Bellas owner Vanessa Guzman tells MySA they “thought everything was going normal.” They had been with Painted Tree Boutiques for less than a month.
Courtesy Texas Bellas
Meanwhile, Billie Hopkin, owner of Gigi’s Hill Country Designs, has been selling within eight of the chain’s locations for more than two years. They say that there may have been indications that the situation was turning sour, as Painted Tree switched to a new payment system in October 2025. However, Hopkin says that corporate officials had been sending messages about hiring more staff and other changes it was making “to fix the issues.”Â
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“A lot of us thought the issues would get resolved and things would work out,” Hopkin said, “Now that this has happened, it is clear that they were waving one hand to distract us from what the other hand was doing … The news of the PT collapse was not only a shock to the system but a devastating blow to our business.”
Hopkin has already removed their collection, which ranges from embroidered items to licensed collegiate merchandise, from Sunset Valley. They plan to take their belongings out of San Antonio, Houston, and Dallas in the days to follow.
Billie Hopkin, owner of Gigi’s Hill Country Designs, has been selling at eight of the chain’s locations for more than two years. They say that there may have been indications that the situation was turning sour, as Painted Tree switched to a new payment system in October 2025. However, Hopkin says that corporate officials had been sending messages about hiring more staff and other changes it was making “to fix the issues.”Â
Courtesy Billie Hopkin
Esther Foster had two spaces with Painted Tree in San Antonio: SolMoon Shop and PAWsitively Sweet Bakery. Foster says the worst part about this situation has been Painted Tree’s lack of communication.
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“There was no specific indication about the closure; they started defaulting on payments to vendors when they switched over to ACH [Automatic Clearing House] payments last fall,” Foster said. “We submit it [through] tickets online through our account, and all that was ignored. If they had given us some time, it would have benefited the vendors tremendously. It would have allowed us to sell our inventory instead of being stuck with all the inventory we purchased for that space.”
Vendor Esther Foster had two spaces with Painted Tree Boutiques in San Antonio: SolMoon Shop and PAWsitively Sweet Bakery.Â
Courtesy Esther Foster
Emails from Painted Tree to vendors obtained by MySA confirm that sellers have through Sunday, April 24, at 6 p.m. to collect their inventory. A “skeleton crew” will be resent to help, the message reads, though the chain added “access to stores is subject to landlord decisions” and owners were encouraged to retrieve their products “as soon as possible.”
Some owners, like Edge81 Jewelry Studio & Permanent Jewelry and Chasing Camilla, are pivoting by hosting local pop-ups. It takes place on Wednesday, April 15, from 5 to 8 p.m. at 239 Millwood Lane. Other companies are offering help to those who have lost their spaces. Chico Boys Fruit Market, MexiChicsa, La Casa Frida, Folklores Coffee House, and Elysia Collective Co. have all shared opportunities on social media.
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Barbara Tovar, Property Manager of The Shops at Bandera Road, a new retail strip that opens next month, also says their doors are open. They say there are “plenty” of units still available for lease.
“It’s terrible what happened at Painted Tree and how all those vendors are scrambling to remove their items,” Tovar said. “We’d love to be able to help and accommodate them. We are offering the first months rent free. I have a meeting today to see if there’s any type of incentive that we can offer to those specifically displaced by the painted trees closing.”
Contact information for The Shops at Bandera Road is available at its website.
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Painted Tree Boutiques provided MySA with a press release it issued on Tuesday, April 14, regarding the closure. It declined to comment on claims and frustrations from vendors regarding the abruptness.
“To our dedicated team members — past and present — your commitment, creativity, and care have shaped everything we’ve accomplished,” part of the press release read. “You showed up every day with kindness and purpose, and we are deeply thankful for every hour you gave to this community.”