Austin City Council approved contracts on March 26, 2020, allowing Austin Water to modernize its water metering system. Over the following five years, our technicians replaced more than 250,000 analog water meters with electronically read meters connected to a wireless network, providing customers with near-real-time water use data, customized notifications, and leak alerts through the My ATX Water Customer Portal. 

The smart meter project is an important part of the water conservation goals set in Austin Water’s 100-year water resource plan, Water Forward.

Customer Portal FeaturesCustom notifications for sudden increases in water use that could indicate a leakNear-real-time daily water use dataWater budgeting alerts if your usage exceeds a threshold you setWater use reports to help you reduce consumption and lower your monthly billA link to pay your utility bill through City of Austin Utilities

You will need your Austin Water account number to sign up. After signing up, you will no longer need it to log in. For questions, email myatxwater@austintexas.gov.