Texas’ beloved cinema chain Alamo Drafthouse helped redefine the modern moviegoing experience. The Austin-born chain built its reputation on full meals delivered directly to your seat and an uncompromising stance on theater etiquette. Talk during a movie or check your phone, and you get kicked out.

Now, many loyal fans say that magic is fading.

The change has frustrated longtime patrons who see the new system as fundamentally at odds with the chain’s identity. Now, a petition launched by film critic Brint Davy is calling on the company to reconsider the move. More than 7,000 people have signed it.

For years, the chain cultivated a sense that movies deserved complete attention and that audiences shared a collective responsibility to protect the experience. Whispering could earn a warning. Texting could get you removed.

That mythology became part of the brand. At Alamo, the expectation was simple: Once the movie started, the outside world disappeared.

The new ordering system complicates that idea. Guests are now asked to engage with the same devices the theater once treated as the enemy of immersion. 

“One minute I’m ordering a Dr Pepper, and the next I’ve accidentally seen a terrifying Nextdoor notification about a porch poacher,” Davy wrote in the petition. “The theater is supposed to be an escape.”

Others signing the petition pointed to the irony of the theater’s longtime pre-show warning: “Keep your devices dark, silent, and out of sight.”

For longtime Alamo fans, the change feels symbolic. The old system offered uninterrupted hours where nothing outside the theater mattered. Now, with screens flickering as moviegoers order drinks and snacks, the experience feels fundamentally altered.