Thousands of Austin Energy customers in southeast Austin woke up without electricity early Monday after multiple outages disrupted service near Onion Creek Metropolitan Park.
Austin Energy’s online outage map showed seven active outages affecting 5,744 customers as of 7:45 a.m. Monday., with the largest concentration of outages in the far southeast part of the city.
The cause of the outages was not immediately known, but the outage map shows the area lost power around 5:52 a.m. Restoration was estimated to be completed by 8:23 a.m., but specific timing could vary.
The outages appear to be unrelated to a separate, planned overnight power shutdown in parts of downtown Austin and West Campus that began around 11 p.m. Sunday. That scheduled outage was part of Austin Energy’s Repowering Downtown project, a long-term effort to upgrade grid equipment and improve system reliability.
The planned downtown and West Campus work was expected to last about six hours and had been announced in advance by the utility. Monday morning’s outages in southeast Austin occurred in a different part of the city and were not listed in connection with the infrastructure project.
Residents affected by the southeast Austin outages can monitor restoration efforts through Austin Energy’s online outage map, which provides updates on the number of customers without service, outage locations and restoration estimates as they become available.