In this article:
Which shows are featured
What is and isn’t kid-friendly
Cost for experiences
Kids menu items
And more must-know FAQs for parents
Netflix has come off the screen and into a permanent new location at Galleria Dallas (one of only two in the U.S. so far). Set to open Thursday, December 11, 2025, the two-story venue Netflix House, located near Nordstrom, spans more than 100,000 square feet, housing a restaurant, arcade, merch shop, and immersive experiences based on hit shows from the streaming service. Here’s a look at what’s inside the Red Envelope entrance:
Ticket Pricing:
Great news: There’s no gate fee at the Netflix House entrance, so you can explore the arcade, check out the Netflix Bites restaurant and Netflix Shop, and pose with photos ops as you like.
To play in the arcade, you’ll need a load up a game card with credits (so pricing will vary depending on how much you want to play), and book timed tickets for the two immersive experiences, which both start at $39 per person, depending on day and time. (More during peak times, less during weekdays/non-peak hours.)
Book your timed tickets online to see the exact pricing for when you can visit. And they recommend you check in about half an hour before your reserved time.
The Stranger Things Experience:
Stranger Things: Escape the Dark a 60-minute experience is set after the earthquake in the town of Hawkins, and you’ll go in search of three missing characters, following the clues along the way. It’s a big hit for fans, especially right now as more episodes from season 5 drop this month.
Admittedly, for everyone who’s seen this show, you know it’s pretty scary (at least in my book.) So you can imagine that this in-person themed experience will have some of the same elements. Officially it’s open to all ages and recommended for 14 and up. All kids under 14 will need an adult with them the entire time, so ultimately it’s up to each parent’s discretion as to whether this is right for their children. You know them best.
Image courtesy Netflix House
The Squid Game Experience:
Now, the arguably more intense show, Squid Game: Survive the Trials also has physical challenges: five games that, like in the show, are not as simple as they may initially seem. Play solo or in a group (up to 24 people). And you’ll have about one hour to try and make it to the top of the leaderboard. These are all fully accessible for wheelchair users or other assistive devices, and like the Stranger Things experience, this one has no official age limit.
If you don’t love either of those shows, don’t count this attraction out. These two themes are just the start. Netflix House says they plan to update these at some point, certainly depending on what else is new and popular on the streaming service.
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Netflix RePLAY:
Up on the second floor, RePLAY is the Netflix House’s game room. This is designed to go beyond typical arcades, to feature all sorts “physical challenges, immersive story rooms and retro-style games” all based on Netflix shows. Keep an eye out for games featuring KPop Demon Hunters, though we’re most excited to see what’s in store for how to play the family game show Floor Is Lava. (Note: This may or may not give your own living room’s couch cushions a break from this game.) And you’ll recognize many more games based on shows that older teens and adults will go for—like the reality hit Love is Blind.
To play, look for one of the kiosks and load a RePLAY card (which you can reuse on future visits) that you can tap at any particular game. Then you can either play solo or as a team, depending on the game: one to four players for most of the arcade games, and up to six players for the story rooms. Heads up that, for safety reasons, the story rooms may have a minimum requirements for height or age.
Food:
Netflix Bites is the venue’s full-service restaurant, serving themed foods, snacks, sweets and imaginative cocktails for adults. (Keep this spot in mind for a date night without the kids.) You can see the full menu here. And yep, they’ve got a kids menu: cheese pizza, cheeseburgers, chicken tenders, even the toddler-favorite butter noodles—all between $7 and $10. Plus, you can count on coloring sheets to help kids the kids engaged (or at least seated) during meal time.
Netflix House Dallas Hours:
Year-round:
Mondays–Thursdays 10am–10pm
Fridays–Saturdays 10am–midnight
Sundays 10am–8pm
Special 2025 holiday hours:
December 21–23: 10am–midnight
Christmas Eve: 10am–8pm
Christmas Day: 10am–midnight
December 28–Jan 1: 10am–midnight
Location
Park in the Galleria’s purple garage for direct underground access to the exterior entrance of Netflix House.
Park in the orange garage and walk along the building.
Or if you’re already inside the Galleria, head to the second level near Nordstrom. See the map here.
Other Things Parents Should know:
They’ll have a bag policy in place: max size of 24 inches long, 15 inches wide, and 18 inches high, so be sure to measure yours in advance. Sadly, they aren’t allowing strollers inside, but they do allow you to bring bottles of water and baby food jars and offer a coat check, which will come in handy on our coldest dates.
They promise that all restrooms have changing tables, and if you need a private room to nurse your baby, they offer either the family restrooms or other private spaces that crew members can help you access.
If your kids want to dress up in costumes (and reuse those KPop Demon Hunters outfits from Halloween), you’re welcome to, but no masks and no weapons (real or fake).
For any child or adult with sensory sensitivities, be aware of the sounds and images that could be triggering, such as loud noises, flashing lights and haze. And some areas will have low visibility.
What else is there to do at Galleria Dallas?
Plenty. This holiday, don’t miss the SantaLand and SNOWDAY experiences, open through Christmas Eve and January 4, respectively. And year-round, check out the free Showtime Saturdays. On Saturday mornings, different kids’ entertainers come out to perform up on level three near the children’s Play Place.
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