With the incoming winter storm across Texas, Dallas residents experiencing issues with heat or burst pipes in their apartments can report them to the city.
The National Weather Service in Fort Worth issued a winter storm watch for all of North and Central Texas from noon Friday until Sunday afternoon. The agency also issued an extreme cold watch from 6 p.m. Saturday through Monday morning.
The Dallas Code Compliance Department is responsible for enforcing the city’s code that protects tenants. Residents can report concerns such as a lack of heat, water leaks, unsafe conditions or exterior hazards.
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Dallas heat code mandates landlords to provide and maintain in operating condition, heating facilities capable of maintaining a room temperature of at least 15 degrees warmer than the outside temperature, but in no event lower than 68 degrees in each habitable room.
There are three ways to report apartment-related issues; all options offer bilingual support for more than 100 languages.
Calling 311Through the 311 website Dallas 311 app
For more information, visit the city’s Multi-Tenant Inspection Program webpage or call 214-670-5708.