The City of Dallas issued a service alert for DWU on March 8. Here’s what it means for residents.
The city issued a Thursday news bulletin about the scheduled system maintenance. It reveals that the maintenance will be performed on Sunday, March 8 from 1 a.m. to 1 p.m.
Residents should take note and make plans because City of Dallas customers will not be able to make online payments on DallasGo or telephone payments to Dallas Water Utilities during this time.
The utility apologies for any inconvenience caused by the maintenance. Visit this page to find a list of alternative DWU payment locations.
Next week, the utility is observing 2026 Fix A Leak Week with a series of informational events. The U.S. Environmental Agency sponsored public education awareness campaign encourages families to check the interior and exterior of their homes for water leaks and drips in areas such as the kitchen, bathroom, or yard.
If you can’t make it to one of the three events, spend 10 minutes walking through your home to check for leaks or doing one of the following tasks each day.
Review your water bill for January or February; if a family of four uses more than 12,000 gallons of water in a month, you might have a leak. Walk through your house, listening for running toilets and looking for drips. Drips usually mean leaks. Use pipe tape or a wrench to ensure tight connections, such as those where showerheads attach, are tight. Check faucet washers and gaskets for wear and replace them if needed. Place a drop of food coloring in the toilet tank to check your toilet. If the color appears in the bowl within a few minutes, you may need a new flapper.