Among those residents is Steven Dial, owner of Dial Signature Solutions. Dial’s company has offered line-waiting services in other capacities before, but TSA waits at IAH have now officially joined his list.
Dial will wait in line for IAH travelers for a $65 an hour fee and $6 an hour for parking—the same rate he charges for his other wait-in-line services. The demand is there, Dial said, adding that he’s actively hiring others to join him.
“All day today the phone has been off the hook,” Dial said.
Dial Solutions, a concierge service, has been in business for about a year, intending to help people with tasks they don’t have the time for. Dial said this case is no different, with people who have to work or take care of their kids potentially unable to spend hours waiting at TSA before boarding their flights.
While he hadn’t yet completed a booking as of Thursday, Dial said he had several appointments lined up beginning at midnight. Asked what was going through his mind as he prepared to spend hours in TSA lines at the airport, Dial said he had no concerns, pointing to the security wait tracker provided by Houston Airport Systems.
And he’s far from the only one cashing in on the chaos
Another woman by the name of Guerra Nolvia posted in a Facebook group for The Woodlands, offering similar services at $100 an hour.
“Dreading getting to the airport 6+ hours early to wait in line? I am willing to do the waiting for you!” the post reads.