Thousands of patients across Lubbock, West Texas, and the Panhandle are waiting to hear if UnitedHealthcare and Texas Tech Physicians have reached a deal, and if they haven’t, what does that mean?

Last week it was announced that Texas Tech University Health Sciences Center along with Texas Tech Physicians announced that they had submitted a notice of termination for the Commercial and Medicare Advantage participation agreement with UnitedHealthcare Insurance Company.

Thousands Could Lose Health Coverage

If the two sides don’t reach an agreement, more than 30,000 people will lose in-network access.

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As of April 1st, there is still no agreement. According to KAMC, both sides “remain “engaged in good-faith negotiations.”

Those negotiations have been going on for over a year according to a press release.

“Texas Tech Physicians opened discussions with UnitedHealthcare in early 2025 for the Amarillo, Lubbock and Permian Basin campuses as the rates within these agreements have not been updated in 13 years,” said Martin Clay, TTP Executive Director. “The decision to terminate is primarily due to disagreements over reimbursement rates amid the rising cost of patient care. Health care costs have risen significantly in the last 13 years while TTP’s reimbursement rates with UHC have remained constant.”

No word yet on if anyone has officially lost their coverage with UnitedHealthCare.

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