A Corpus Christi family is considering legal action after a police officer was captured on video using force during a welfare check involving their teenage daughter.

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Crystal and Caleb West said the incident happened last Sunday at their home after their younger daughter called the Corpus Christi Police Department, fearing her older sister, Aslyn West, might harm herself.

According to Caleb West, officers arrived and the situation escalated within about two minutes.

Video from the family’s home surveillance system — now circulating on social media — shows a tense exchange between an officer and Aslyn. The footage includes shouting and profanity before the officer appears to physically restrain Aslyn, slamming her into the kitchen counter.

Caleb West said his wife watched the encounter unfold live through the home’s security cameras.

Minutes later, the video shows Aslyn being escorted out of the house with visible injuries, including a bloody nose and a black eye.

In a statement shared with 3NEWS , the Corpus Christi Police Department said,

“The Corpus Christi Police Department is aware of a video circulating showing an officer in a use of force situation. As with any use of force, an internal report was generated and the Department is actively conducting a thorough investigation into the matter. The review will assure that all department policies and procedures were followed. The Corpus Christi Police Department takes all complaints and concerns regarding officer conduct seriously. We will provide additional information as it becomes available and appropriate to release.”

The West family said the encounter was significantly more aggressive than previous interactions they have had with police.

“I don’t know what the difference was,” Caleb West said. “Maybe he wasn’t trained, maybe he had a bad day — but regardless, he shouldn’t have been the officer sent for this call.”

The family said they are now seeking legal counsel to review their options. The case remains under internal investigation, and no additional details have been released.