Kerr County residents can go to: 

Uvalde County residents can go to: 

The Substance Abuse and Mental Health Services Administration runs the Disaster Distress Helpline, which supports people experiencing emotional distress related to disasters, including flooding. 

People can call or text the helpline at 800-985-5990. 

Residents are encouraged to file insurance claims through their existing policies before seeking federal assistance through the Federal Emergency Management Agency. 

The Texas Department of Insurance has a consumer help line for assistance with filing a claim at 800-252-3439.

FEMA generally cannot provide financial assistance for a disaster-related need already covered by insurance or another source.