BEXAR COUNTY, Texas – Bexar County sheriff’s investigators have caught up with a man who they say stole more than $14,000 from a woman’s bank account by gaining her trust during a phone call.
They arrested Haquilla Watson, 26, Tuesday on charges of credit/debit card abuse and fraudulent use of identifying information.
The arrest affidavit says the charges stem from crimes committed in June in which Denise Mumme, a northeast Bexar County woman, was the victim.
Mumme spoke to KSAT 12 News on Thursday about the phone call that started the trouble from a man who quickly earned her trust.
“A sweet talker,” she said. “He sounded like a businessman, explained to me that he was with USAA and noticed there was a large charge on my account.”
After verifying that there, in fact, appeared to be an unusual charge on her account, Mumme said she complied with what that man, who she believed was a bank employee, told her to do.
“He sent a car, gave me a license plate number, description of the car and told me to give the debit card to my driver,” Mumme said.
The affidavit said Watson hired an Uber driver, who was not involved in the scheme, to go to Mumme’s home and retrieve the debit card.
It says sheriff’s investigators later found surveillance video showing the driver meeting Watson outside Crumbl cookies at the Quarry Market and handing him an envelope containing Mumme’s debit card.
Investigators say they also found other video showing Watson using the card to withdraw cash and make purchases totaling more than $14,000 at various locations around town.
Mumme noticed the missing money two days after she handed over her debit card and notified the sheriff’s office.
She said she has since recovered her losses.
Still, Watson said she wanted to keep talking about what happened in order to warn others.
“If I can help someone else not get scammed, then I’m all for it,” she said.
In an emailed statement, a USAA spokesman said the institution is “pleased” that the issue involving its customer is resolved.
The statement also contained the following reminders for customers about the potential for criminals to target them, and how they should respond:
Caller ID can be spoofed to make a call appear to come from your bank
Banks will never send an Uber, courier, or other individual to your home to collect your debit or credit card
Never provide your PIN, password, or one-time security code to someone who contacts you unexpectedly
If you are unsure, hang up and contact your bank directly using a trusted number or its official app
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