LUBBOCK, Texas (KCBD) – Citibus will launch Phase One of its 5-Year Service Plan on Monday, September 28, 2026, introducing one new route and three redesigned routes.
The plan was adopted in November 2024. Phase One incorporates and streamlines portions of existing routes into what Citibus describes as a more efficient and connected network for riders.
Citibus to launch new, redesigned routes Sept. 28(The City of Lubbock)
Phase One includes the following new and redesigned routes:
Route 205 (Pink): A new route extending from North Indiana through Texas Tech University and Covenant to South Quaker and 122nd Street, expanding transit access to South Lubbock.Route 025 (Purple): Formerly Route 6, this redesigned route combines portions of existing service to improve connections between Parkway Drive, Dunbar, 50th Street, and South Plains Mall.Route 211 (Green): A redesigned route connecting Cherry Point to West End via 4th Street, incorporating segments of previous routes.Route 214 (Red): A modernized route serving Sunrise Canyon along 19th Street to West End, combining portions of existing routes.
Citibus said the changes are intended to provide more direct, frequent, and reliable connections to neighborhoods, employment centers, schools, healthcare facilities, shopping destinations, and other community resources.
“Our community continues to grow, and Citibus is committed to growing with it,” said Chris Mandrell, General Manager of Citibus. “The first phase of our 5-Year Service Plan expands access to public transportation, strengthens connectivity across the city, and provides more convenient travel options for our riders.”
Citibus will host community outreach events during August and September to help riders prepare for the service changes. The events are scheduled during daytime, evening, and weekend hours.
Current scheduled events include:
Patterson Library: Thursday, September 10, 3:00–5:00 p.m.Groves Library: Wednesday, August 12, 4:00–6:00 p.m.Maggie Trejo Community Center: Tuesday, August 25, 5:00–7:00 p.m., and Wednesday, September 23, 5:00–7:00 p.m.Downtown Plaza (DTP): Monday, September 14, 12:00–2:00 p.m., and Saturday, September 19, 11:00 a.m.–1:00 p.m.
Additional outreach events may be added before launch. Citibus said the public can follow its social media accounts for the latest schedule, including new events, location updates, or time changes.
At each event, attendees can view updated route maps, ask questions, receive trip-planning assistance, and learn how the new service may affect their travel.
How riders can prepare
Citibus encourages current and future riders to become familiar with the redesigned network before service begins September 28, 2026. Updated route maps, schedules, and trip-planning resources will be available online, through the GoPass app, and at Citibus facilities before launch.
Riders can contact Citibus Customer Service at 806-775-3640 or download the GoPass app to receive rider alerts, service notifications, and trip-planning tools.
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