{"id":123731,"date":"2026-01-15T02:43:17","date_gmt":"2026-01-15T02:43:17","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-tx\/123731\/"},"modified":"2026-01-15T02:43:17","modified_gmt":"2026-01-15T02:43:17","slug":"san-antonio-residents-react-to-verizon-outage-affecting-thousands-of-customers-nationwide","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-tx\/123731\/","title":{"rendered":"San Antonio residents react to Verizon outage affecting thousands of customers nationwide"},"content":{"rendered":"<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">NEW YORK (AP) \u2013 Many Verizon customers encountered a widespread outage on Wednesday, disrupting calling and other cellular services across the U.S.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">The New York-based carrier <a href=\"https:\/\/x.com\/VerizonNews\/status\/2011500483072954495\" target=\"_blank\" rel=\"nofollow\">acknowledged<\/a> that there was an \u201cissue impacting wireless voice and data services.\u201d Verizon didn\u2019t specify what was causing the disruptions, but said in <a href=\"https:\/\/x.com\/verizonnews\/status\/2011517297572380929?s=42\" target=\"_blank\" rel=\"nofollow\">an update<\/a> shared on social media that it had deployed its engineering teams and was working to resolve the problem \u201cas quickly as possible.\u201d<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">Outage tracker Downdetector showed that Verizon customers began to report issues with their service around noon E.T. Reports appeared to peak at more than 175,000 by 12:30 p.m. ET \u2014 but still remained elevated later into the afternoon, sitting at nearly 68,000 as of 2:30 p.m. ET. <\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">Impacted customers said they saw \u201cSOS\u201d or other no signal messages on their phones. In cities like New York, warnings were sent out noting that the outage may disrupt 911 calls \u2014 urging residents try landlines or a device from another carrier, if available, in case of an emergency, or visit local police or fire stations in person.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">\u201cNetwork has been out &#8230; they say they\u2019ve already corrected it, but we\u2019re still having trouble connecting to it. A lot of people have been coming through here,\u201d said Diane Torres, who was outside the parking lot of the Verizon store on Broadway trying to get her phone to work.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">\u201cFor our prescriptions, for our doctors, it\u2019s just been a pain,\u201d Joe Torres said.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">When cellular outages happen, some phone companies also urge consumers to try to connect to Wi-Fi and <a href=\"https:\/\/apnews.com\/article\/att-outage-cell-service-phone-1cd6f595356b385cc9a4495d1f06b983\" target=\"_blank\" rel=\"nofollow noopener\">use internet calling<\/a>. If Wi-Fi is still unavailable, there can be a limited number of other options \u2014 including sending messages via satellite on newer iPhones.<\/p>\n<p>Copyright 2026 by KSAT &#8211; All rights reserved.<\/p>\n","protected":false},"excerpt":{"rendered":"NEW YORK (AP) \u2013 Many Verizon customers encountered a widespread outage on Wednesday, disrupting calling and other cellular&hellip;\n","protected":false},"author":2,"featured_media":123732,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[82,84,83,3621,32124],"class_list":{"0":"post-123731","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-san-antonio","8":"tag-san-antonio","9":"tag-san-antonio-headlines","10":"tag-san-antonio-news","11":"tag-technology","12":"tag-verizon"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/123731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=123731"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/123731\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/123732"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=123731"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=123731"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=123731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}