AT&T said it has prepped all week to do what it can to help its customers maintain service during the winter storm.<\/p>\n
“It’s so widespread, coming all the way from Texas up to Virginia,” Incident Commander Ken Smith said. “We have personnel and assets spread out so that we can respond fast.”<\/p>\n
Smith told NBC 5 they’re most concerned about ice on power lines impacting service areas.<\/p>\n
“If you get that ice on the power lines and trees that bring that power down, that’s going to impact our network,” Smith said. “<\/p>\n
According to Smith, AT&T has brought in hundreds of generators to the Dallas area alone to proactively prepare for what could come. <\/p>\n
\u201cWith what we do, I get emotional,” Smith said. “We do care about our customers\u2026when we roll into an area, whether it\u2019s a winter storm, or like in Kerrville, as an example, supporting our public safety, that\u2019s an important aspect of what we do. Public safety is a critical role.\u201d<\/p>\n
AT&T is asking customers to report outages as soon as they might occurand in a timely fashion so it can get crews out to the area quickly.<\/p>\n","protected":false},"excerpt":{"rendered":"AT&T said it has prepped all week to do what it can to help its customers maintain service…\n","protected":false},"author":2,"featured_media":138390,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[102,104,103,430],"class_list":["post-138389","post","type-post","status-publish","format-standard","has-post-thumbnail","category-dallas","tag-dallas","tag-dallas-headlines","tag-dallas-news","tag-north-texas"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/138389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=138389"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/138389\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/138390"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=138389"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=138389"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=138389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}