Capital Delivery Department was created last October<\/a> out of the existing Public Works Department.<\/p>\n\u201cMy job is to make sure that we deliver projects that the community needs and wants, but in a manner that\u2019s on time,\u201d department director Michael Shannon said.<\/p>\n
The new department is staffed by 188 employees formerly under Public Works.<\/p>\n
Prior to leading the new office, Shannon served as the director of the city\u2019s Development Service Department and as the interim director of Animal Care Services. <\/p>\n
\u201cOur job is to focus on the large-scale capital projects that the city has, most of it being the voter-approved bond projects,\u201d Shannon said.<\/p>\n
Those bond projects include things like drainage, police and fire stations, senior centers and libraries. <\/p>\n
The new department has multiple tools at its disposal to ensure compliance on agreed timelines and budgets, beyond just fines.<\/p>\n
\u201cIt\u2019s not just about penalties or those type of things for being late,\u201d Shannon said. \u201cWe\u2019ve actually already started adding incentives to contracts.\u201d<\/p>\n
Shannon said that contractors can get more money from a contract if a project is finished significantly early, anywhere from 2-10%.<\/p>\n
The department\u2019s goal is to identify partners and contractors that will finish projects on time, Shannon said, and early if possible.<\/p>\n
Shannon said he has already implemented additional communication methods and procedures to ensure overcommunication with residents and business owners who will be affected by construction.<\/p>\n
Every project now has liasons and project managers available to the public, Shannon said, all the way up to himself.<\/p>\n
\u201cIf people, they understand what\u2019s going on, why things are happening, when they\u2019re expected to be finished, and some of the challenges that we may have in a project, they feel better about knowing it,\u201d Shannon said.<\/p>\n
Shannon said the department is also piloting other tools to help businesses, such as shuttle service through construction zones to make it easier for customers to reach.<\/p>\n
The department already has projects it is looking to target, while thinking about how it can improve future projects.<\/p>\n
\u201cWe definitely have some projects that are currently underway that are over time and over budget,\u201d Shannon said, \u201cand our job is to finish those.\u201d<\/p>\n
\u201c{We\u2019re going to} take the lessons learned that we\u2019ve learned over the past couple of years,\u201d Shannon said, \u201cand as we start the new projects, you know, find ways to not have that happen again.\u201d<\/p>\n
Read also:<\/p>\n
Copyright 2026 by KSAT – All rights reserved.<\/p>\n","protected":false},"excerpt":{"rendered":"SAN ANTONIO \u2013 As the city continues to grow, leaders created a new department to ensure that projects…\n","protected":false},"author":2,"featured_media":176160,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[64755,3084,1494,5698,82,84,83],"class_list":["post-176159","post","type-post","status-publish","format-standard","has-post-thumbnail","category-san-antonio","tag-capital-delivery-department","tag-city-hall","tag-construction","tag-public-works-department","tag-san-antonio","tag-san-antonio-headlines","tag-san-antonio-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/176159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=176159"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/176159\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/176160"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=176159"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=176159"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=176159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}