{"id":275526,"date":"2026-05-02T03:41:08","date_gmt":"2026-05-02T03:41:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-tx\/275526\/"},"modified":"2026-05-02T03:41:08","modified_gmt":"2026-05-02T03:41:08","slug":"san-antonios-311-call-center-receives-12k-15k-calls-per-week-director-of-customer-service-says","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-tx\/275526\/","title":{"rendered":"San Antonio\u2019s 311 call center receives 12K-15K calls per week, director of customer service says"},"content":{"rendered":"<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bRhoso\">If you need help with the Public File, call <a class=\"dist__Box-sc-1fnzlkn-0 dist__LinkBase-sc-1fnzlkn-9 iBLULw\" href=\"https:\/\/www.ksat.com\/video\/news\/2026\/05\/02\/san-antonios-311-call-center-receives-12k-15k-calls-per-week-director-of-customer-service-says\/tel:+12103511200\" aria-label=\"(210) 351-1200\" rel=\"nofollow noopener\" target=\"_blank\">(210) 351-1200<\/a><\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bRhoso\">At KSAT, we are committed to informing and delighting our audience. In our commitment to covering our communities with innovation and excellence, we incorporate Artificial Intelligence (AI) technologies to enhance our news gathering, reporting, and presentation processes. <a class=\"dist__Box-sc-1fnzlkn-0 dist__LinkBase-sc-1fnzlkn-9 iBLULw\" href=\"https:\/\/www.ksat.com\/station\/2024\/04\/18\/how-we-are-using-ai-at-graham-media-group\/\" aria-label=\"Read our article\" rel=\"nofollow noopener\" target=\"_blank\">Read our article<\/a> to see how we are using Artificial Intelligence.<\/p>\n","protected":false},"excerpt":{"rendered":"If you need help with the Public File, call (210) 351-1200 At KSAT, we are committed to informing&hellip;\n","protected":false},"author":2,"featured_media":275527,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[32521,28647,82,84,83],"class_list":["post-275526","post","type-post","status-publish","format-standard","has-post-thumbnail","category-san-antonio","tag-32521","tag-public-works","tag-san-antonio","tag-san-antonio-headlines","tag-san-antonio-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/275526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=275526"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/275526\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/275527"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=275526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=275526"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=275526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}