{"id":324262,"date":"2026-06-05T15:50:10","date_gmt":"2026-06-05T15:50:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-tx\/324262\/"},"modified":"2026-06-05T15:50:10","modified_gmt":"2026-06-05T15:50:10","slug":"arlington-launches-nurse-navigation-program-to-reduce-non-emergency-911-ambulance-calls","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-tx\/324262\/","title":{"rendered":"Arlington launches Nurse Navigation Program to reduce non-emergency 911 ambulance calls"},"content":{"rendered":"<p>ARLINGTON, Texas \u2014 Arlington has launched a Nurse Navigation Program that connects some 911 callers with non-life-threatening medical concerns to a registered nurse.<\/p>\n<p><a class=\"Link\" href=\"https:\/\/www.nbcdfw.com\/news\/local\/arlington-nurse-hotline-911-system\/4031834\/\" target=\"_blank\" rel=\"noopener nofollow\" data-cms-ai=\"0\">NBC DFW<\/a> reported that the program, which began at the end of May through a partnership with American Medical Response, is designed to help callers determine the right level of care while keeping ambulances available for serious emergencies.<\/p>\n<p>| REGISTER: <a class=\"Link\" href=\"https:\/\/www.ems1.com\/ems1-leadership-institute\/webinar-smart-tools-strategic-choices-ems-puts-ai-into-action?utm_source=article_inline&amp;utm_medium=referral\" target=\"_blank\" rel=\"noopener nofollow\" data-cms-ai=\"0\">Smart tools, strategic choices: EMS puts AI into action<\/a><\/p>\n<p>Since the program launched, Arlington officials said 80 calls have been transferred to nurses, with about 20% resolved without sending an ambulance. Dispatchers still determine which calls qualify, and EMS can be dispatched if needed.<\/p>\n<p>\u201cThere\u2019s been an upward trend in 911 usage, and the trend didn\u2019t match the population growth,\u201d Arlington Fire Department Lt. Juan Mata said. \u201cSo there was a need to address the higher call volume that we\u2019ve been receiving over the last few years.\u201d<\/p>\n<p>Officials said the program was not created specifically for the FIFA World Cup, but it could help manage increased demand for emergency services during large-scale events that draw major crowds to Arlington.<\/p>\n<p>    <a class=\"AnchorLink\" id=\"trending\" name=\"trending\" data-cms-ai=\"0\"\/><\/p>\n<p>    <a class=\"Link\" aria-label=\"Calif. fire district warns proposed Medicaid cuts could hit ambulance service reimbursements\" href=\"https:\/\/www.ems1.com\/billing-and-administration\/calif-fire-district-warns-proposed-medicaid-cuts-could-hit-ambulance-service-reimbursements\" data-cms-ai=\"0\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<p>    <img decoding=\"async\" class=\"Image\" alt=\"Bill FR1 EMS1 news images - 2026-06-03T114432.770.jpg\" width=\"500\" height=\"281\" src=\"https:\/\/www.newsbeep.com\/us-tx\/wp-content\/uploads\/2026\/06\/1780674609_728_.jpeg\" loading=\"lazy\"\/><\/p>\n<p><\/a><\/p>\n<p>\n        Sonoma County fire officials warn that a federal proposal to reduce Medicaid reimbursements could cost hundreds of dollars per transport and strain emergency response budgets\n    <\/p>\n<p>    <a class=\"Link\" aria-label=\"Del. county EMS honors cardiac arrest survivors, first responders\" href=\"https:\/\/www.ems1.com\/cpr\/del-county-ems-honors-cardiac-arrest-survivors-first-responders\" data-cms-ai=\"0\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<p>    <img decoding=\"async\" class=\"Image\" alt=\"Bill FR1 EMS1 news images - 2026-06-04T082545.557.jpg\" width=\"500\" height=\"281\" src=\"https:\/\/www.newsbeep.com\/us-tx\/wp-content\/uploads\/2026\/06\/1780674609_276_.jpeg\" loading=\"lazy\"\/><\/p>\n<p><\/a><\/p>\n<p>\n        New Castle County recognized paramedics, first responders, dispatchers, police officers and civilians for their roles in 32 lifesaving cardiac arrest cases\n    <\/p>\n<p>June 04, 2026 08:57 AM<\/p>\n<p>\u00a0\u00b7\u00a0<\/p>\n<p>    <a class=\"Link\" aria-label=\"Ohio FD widens recruitment search as certified paramedics grow scarce\" href=\"https:\/\/www.ems1.com\/recruitment-and-retention\/ohio-fd-widens-recruitment-search-as-certified-paramedics-grow-scarce\" data-cms-ai=\"0\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<p>    <img decoding=\"async\" class=\"Image\" alt=\"Bill FR1 EMS1 news images - 2026-06-04T095734.910.jpg\" width=\"500\" height=\"281\" src=\"https:\/\/www.newsbeep.com\/us-tx\/wp-content\/uploads\/2026\/06\/1780674609_23_.jpeg\" loading=\"lazy\"\/><\/p>\n<p><\/a><\/p>\n<p>\n        The Stow Fire Department is expanding its hiring process as retirements increase and a limited supply of certified firefighter\/paramedics makes it harder to fill vacancies\n    <\/p>\n<p>    <a class=\"Link\" aria-label=\"Appeals court upholds firing of Wash. first responders who refused COVID-19 vaccine\" href=\"https:\/\/www.ems1.com\/legal\/appeals-court-upholds-firing-of-wash-first-responders-who-refused-covid-19-vaccine\" data-cms-ai=\"0\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<p>    <img decoding=\"async\" class=\"Image\" alt=\"BellinghamFireDepartment.jpg\" width=\"500\" height=\"281\" src=\"https:\/\/www.newsbeep.com\/us-tx\/wp-content\/uploads\/2026\/06\/1780674610_344_.jpeg\" loading=\"lazy\"\/><\/p>\n<p><\/a><\/p>\n<p>\n        A federal appeals court ruled that Bellingham\u2019s COVID-19 vaccine mandate for city employees did not violate the Constitution\n    <\/p>\n<p>    <a class=\"AnchorLink\" id=\"company-news\" name=\"company-news\" data-cms-ai=\"0\"\/><\/p>\n<p>                    <a class=\"Link\" href=\"https:\/\/www.ems1.com\/ems-products\/ambulances\/improving-outcomes-together-demers-celebrates-crews-during-ems-week\" data-cms-ai=\"0\" rel=\"nofollow noopener\" target=\"_blank\">Improving outcomes, together: Demers celebrates crews during EMS Week<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"ARLINGTON, Texas \u2014 Arlington has launched a Nurse Navigation Program that connects some 911 callers with non-life-threatening medical&hellip;\n","protected":false},"author":2,"featured_media":324263,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[150,152,151],"class_list":["post-324262","post","type-post","status-publish","format-standard","has-post-thumbnail","category-arlington","tag-arlington","tag-arlington-headlines","tag-arlington-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/324262","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=324262"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/324262\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/324263"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=324262"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=324262"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=324262"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}