{"id":372711,"date":"2026-07-14T16:47:38","date_gmt":"2026-07-14T16:47:38","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-tx\/372711\/"},"modified":"2026-07-14T16:47:38","modified_gmt":"2026-07-14T16:47:38","slug":"fifa-world-cup-volunteers-in-dallas-share-passion-for-helping","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-tx\/372711\/","title":{"rendered":"FIFA World Cup volunteers in Dallas share passion for helping"},"content":{"rendered":"<p><img alt=\"Volunteers reunited at the FIFA World Cup. The group helped support tournament operations behind the scenes, at the pregame ceremonies.\u00a0\" loading=\"eager\" fetchpriority=\"high\"   style=\"aspect-ratio:4 \/ 3\" class=\"x100 y100 opc bgpc ofcv bgscv block bg-gray200 mnh0px fill\"\/><\/p>\n<p>Volunteers reunited at the FIFA World Cup. The group helped support tournament operations behind the scenes, at the pregame ceremonies.\u00a0<\/p>\n<p>Courtesy of Carlos Hernandez<\/p>\n<p>Long before fans sing the national anthems or the world\u2019s biggest soccer stars step onto the field, hundreds of FIFA <a href=\"https:\/\/www.dallasnews.com\/world-cup\/article\/dallas-world-cup-semifinal-france-spain-22343478.php\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">World Cup<\/a> volunteers are already at work, directing crowds, carrying giant ceremonial banners and helping visitors from around the world navigate North Texas.\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn-channels-pixel.ex.co\/events\/0012000001fxZm9AAE?integrationType=DEFAULT&amp;template=design%2Farticle%2Fplatypus_two_column.tpl\" alt=\"\" class=\"x1px y1px vh abs\" aria-hidden=\"true\" width=\"1\" height=\"1\"\/><\/p>\n<p><a href=\"https:\/\/www.dallasnews.com\/world-cup\/article\/prices-world-cup-france-vs-spain-semifinal-22340531.php\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">Related: Prices for last-minute World Cup semifinal tickets have dropped, but there&#8217;s a catch<\/a><\/p>\n<p>For Carlos Hern\u00e1ndez, 39, one of those volunteers, the reward isn\u2019t a free ticket or getting close to\u00a0<a href=\"https:\/\/www.dallasnews.com\/world-cup\/\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">soccer\u2019s biggest stars.<\/a><\/p>\n<p class=\"uiTextSmall f aic jcc\">Article continues below this ad<\/p>\n<p><a href=\"https:\/\/www.dallasnews.com\/world-cup\/article\/dallas-world-cup-semifinal-france-spain-22343478.php\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">Related: What to know about France vs. Spain in World Cup semifinal at Dallas\u00a0Stadium<\/a><\/p>\n<p>It\u2019s watching thousands of fans experience the tournament while knowing he helped make it possible.<\/p>\n<p>\u201cAt first, I signed up because of my passion for the sport,\u201d Hern\u00e1ndez said. \u201cBut the beautiful thing about volunteering is that you end up doing it less for the sport and more to help the community.\u201d<\/p>\n<p>Hern\u00e1ndez, originally from Colombia, has lived in Texas for a decade and has volunteered at several major sporting events, including the 2024 Copa Am\u00e9rica and the Dallas Marathon.\u00a0<\/p>\n<p><img alt=\"Carlos Hernandez, a FIFA World Cup volunteer from Dallas, poses on the field at Dallas stadium.\u00a0\" loading=\"lazy\"   style=\"aspect-ratio:3 \/ 4\" class=\"x100 y100 opc bgpc ofcv bgscv block bg-gray200 mnh0px fill\"\/><\/p>\n<p>Carlos Hernandez, a FIFA World Cup volunteer from Dallas, poses on the field at Dallas stadium.\u00a0<\/p>\n<p>Photo courtesy Carlos Hernandez<\/p>\n<p>Before the FIFA World Cup even began, he was one of about 200 volunteers who helped conduct conversations \u2014 the term used by FIFA to refer to candidate interviews \u2014 with more than 35,000 applicants hoping to become volunteers.<\/p>\n<p>Months later, FIFA selected about 6,500 volunteers in Dallas, and Hern\u00e1ndez was assigned to ceremonies and protocol.<br \/>His job begins long before kickoff.<\/p>\n<p>He helps carry one of the giant banners displayed during the pre-game ceremony, standing on the field as players enter and national anthems are played before collecting the banner and leaving the pitch.<\/p>\n<p><a href=\"https:\/\/www.dallasnews.com\/sports\/article\/bob-japan-world-cup-influencer-dallas-vancouver-22342477.php\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">Related: An (off-the-pitch) World Cup star is born: Meet Bob from Japan<\/a><\/p>\n<p>\u201cBeing on the field while everyone is cheering, you feel like you\u2019re the one who\u2019s about to play,\u201d he said. \u201cThe energy is incredible.\u201d<\/p>\n<p class=\"uiTextSmall f aic jcc\">Article continues below this ad<\/p>\n<p>&#8220;Very rewarding&#8221;<\/p>\n<p>Though fulfilling, the work isn\u2019t as glamorous as many people imagine.<\/p>\n<p>Volunteers in his role typically arrive about five-and-a-half hours before kickoff to rehearse choreography and coordinate nearly 200 people responsible for carrying the ceremony banners.<\/p>\n<p>\u201cWe can\u2019t stop and look at the players. We can\u2019t take pictures,\u201d Hern\u00e1ndez said. \u201cBut sometimes someone takes a photo and later you realize you\u2019re standing next to one of the biggest stars in the world. That\u2019s very rewarding.\u201d<\/p>\n<p><a href=\"https:\/\/www.dallasnews.com\/world-cup\/article\/spain-france-semifinal-dallas-kylian-mbappe-22342329.php\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">Related: Spain looks to neutralize France&#8217;s Kylian Mbapp\u00e9 in World Cup semifinal at Dallas Stadium<\/a><\/p>\n<p>Hern\u00e1ndez said volunteers generally finish their shifts and head home, but twice during the tournament, FIFA surprised his team by inviting them to watch the remainder of the match from a section reserved for volunteers. \u201cWe didn\u2019t expect it,\u201d he said. \u201cIt was a really nice surprise.\u201d<\/p>\n<p>For Katherine McClure, 31, volunteering was less about soccer and more about being part of one of the world\u2019s largest sporting events.<\/p>\n<p><img alt=\"FIFA World Cup volunteer Katherine McClure displays pins and souvenir she collected while supporting tournament operations in North Texas. McClure volunteered in several roles, including media operations, transportation and Fan Festival support.\u00a0\" loading=\"lazy\"   style=\"aspect-ratio:3 \/ 4\" class=\"x100 y100 opc bgpc ofcv bgscv block bg-gray200 mnh0px fill\"\/><\/p>\n<p>FIFA World Cup volunteer Katherine McClure displays pins and souvenir she collected while supporting tournament operations in North Texas. McClure volunteered in several roles, including media operations, transportation and Fan Festival support.\u00a0<\/p>\n<p>Photo Courtesy Katherine McClure<\/p>\n<p>Dallas has roughly 6,500 FIFA volunteers serving in dozens of roles, from ceremonies and transportation to media operations and fan festivals, according to FIFA\u2019s website.\u00a0<\/p>\n<p>McClure applied last August after seeing the opportunity shared through her network from the University of Texas\u2019 entertainment management program.\u00a0<\/p>\n<p class=\"uiTextSmall f aic jcc\">Article continues below this ad<\/p>\n<p>Months before the tournament started, she joined FIFA\u2019s \u201cStarting Lineup\u201d volunteer team, helping facilitate conversations with volunteer candidates during the selection process.<\/p>\n<p><a href=\"https:\/\/www.dallasnews.com\/world-cup\/article\/dallas-stadium-world-cup-semifinal-spain-france-22343824.php\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">Related: Expect final-like atmosphere for Spain-France World Cup semifinal at Dallas Stadium<\/a><\/p>\n<p>She later accepted additional assignments at the host city media center, Fan Festival and transportation operations outside AT&amp;T Stadium.<\/p>\n<p>\u201cI really enjoy volunteering,\u201d McClure said. \u201cWhen are you ever going to get another opportunity to experience something on the scale of the World Cup? The only thing I can even compare it to is the Olympics.\u201d<\/p>\n<p>While many people assume volunteers spend their shifts watching matches, McDonald said that\u2019s rarely the reality.<\/p>\n<p>\u201cI perceive a lot of value from my experience regardless,\u201d she said. \u201cIt\u2019s those interactions with people from different countries, seeing their excitement and having the ability to make somebody\u2019s day. I want to be a helper.\u201d<\/p>\n<p>Instead of watching matches, she often spent six-hour shifts welcoming fans, directing buses, assisting international media or making sure fellow volunteers stayed hydrated in the North Texas heat. She said the international atmosphere became one of her favorite parts of the experience.<\/p>\n<p>\u201cThere was really a sense of camaraderie among the volunteers. If someone forgot sunscreen, another volunteer had some. People shared hydration packets. Everyone looked out for each other,\u201d McClure said.\u00a0<\/p>\n<p>One day, she helped a Japanese journalist who spoke Spanish but little English.\u00a0<\/p>\n<p class=\"uiTextSmall f aic jcc\">Article continues below this ad<\/p>\n<p>\u201cI speak little Spanish, and we were just there trying to communicate in a language that we were not the best at, but we worked it out.\u201d\u00a0<\/p>\n<p>Other volunteers learned greetings in different languages to welcome visiting fans.<\/p>\n<p>&#8220;Where is Walmart?&#8221;<\/p>\n<p>One question that came up more than any other during McClure&#8217;s shifts was: Where is\u00a0Walmart?\u201d\u00a0<\/p>\n<p>With a Walmart located within walking distance of the stadium, several international fans asked her for directions.\u00a0<\/p>\n<p class=\"uiTextSmall f aic jcc\">Article continues below this ad<\/p>\n<p>McClure said she was never sure whether they needed supplies before the game or simply wanted the experience of visiting an American Walmart.<\/p>\n<p>\u201cWe wanted people to feel welcomed, seen and heard,\u201d McClure said. \u201cHopefully they leave with a positive impression not just of\u00a0FIFA, but of Dallas.\u201d<\/p>\n<p>Although their assignments were very different, both volunteers said the experience became less about soccer and more about connecting with people.<\/p>\n<p>\u201cSoccer has allowed me to build a community and meet people from every culture and background,\u201d he said. \u201cEven now, after our shifts, we have group chats where we keep talking about things that have nothing to do with the World Cup. That\u2019s something really special.\u201d<\/p>\n<p>Despite balancing full-time jobs, family responsibilities and long shifts, both volunteers say the experience has been worth every hour.<\/p>\n<p>Hern\u00e1ndez even used paid time off from work so he could volunteer during the World Cup semifinal.<\/p>\n<p>For both volunteers, the tournament has reinforced something bigger than soccer.<\/p>\n<p>\u201cIt\u2019s about giving back to the community,\u201d Hern\u00e1ndez said. \u201cThat\u2019s what volunteering is really about.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"Volunteers reunited at the FIFA World Cup. 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