{"id":379965,"date":"2026-07-20T19:39:12","date_gmt":"2026-07-20T19:39:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-tx\/379965\/"},"modified":"2026-07-20T19:39:12","modified_gmt":"2026-07-20T19:39:12","slug":"dallas-working-to-restore-city-website-after-hourslong-outage","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-tx\/379965\/","title":{"rendered":"Dallas working to restore city website after hourslong outage"},"content":{"rendered":"<p class=\"mb-4 text-lg md:leading-8 break-words\">Dallas officials said Monday that technicians were working to restore <a data-ylk=\"slk:the city&#039;s website;elm:context_link;itc:0;sec:content-canvas;\" data-yga=\"{&quot;yLinkElement&quot;:&quot;link&quot;,&quot;yLinkElementType&quot;:&quot;article_link&quot;}\" href=\"https:\/\/dallascityhall.com\/\" rel=\"noopener noreferrer nofollow\" target=\"_blank\">the city&#8217;s website<\/a> after an outage left it unavailable for several hours.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">It&#8217;s not immediately clear what caused the outage, according to city spokesperson Rick\u00a0Ericson. The city&#8217;s IT department was notified of the outage at 9:55 a.m.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">The outage didn&#8217;t affect 911 or 311 phone and virtual services, Ericson said. Separate systems including DallasGo, the city&#8217;s online bill-payment platform, and DallasNow, its online permitting portal, appeared to be unaffected by the outage and were still accessible Monday.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">&#8220;Nothing to report at this time on cause or ETA of restoration of the website,&#8221; Ericson said. &#8220;We&#8217;ll let you know when we know more.&#8221;<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">The website remained unavailable around 1 p.m. The site\u00a0serves as the city&#8217;s main online source for City Council agendas, department information, news releases and other public resources.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">The city also alerted employees about the outage in an internal email Monday saying users not on the city&#8217;s network &#8220;may experience connectivity issues.&#8221; The email also instructed employees to tell anyone asking about the outage that technicians are working to restore services as quickly as possible.<\/p>\n<p>Subscribe<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\"><a data-ylk=\"slk:Sign up for the Morning Roundup, a free newsletter delivering the latest North Texas news each morning.;elm:context_link;itc:0;sec:content-canvas;\" data-yga=\"{&quot;yLinkElement&quot;:&quot;link&quot;,&quot;yLinkElementType&quot;:&quot;article_link&quot;}\" href=\"https:\/\/www.dallasnews.com\/newsletters\/morning-roundup\/?utm_source=yahoo&amp;utm_medium=cta&amp;utm_campaign=textlink\" rel=\"noopener noreferrer nofollow\" target=\"_blank\">Sign up for the Morning Roundup, a free newsletter delivering the latest North Texas news each morning.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Dallas officials said Monday that technicians were working to restore the city&#8217;s website after an outage left it&hellip;\n","protected":false},"author":2,"featured_media":379966,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[102,104,10504,103,10284],"class_list":["post-379965","post","type-post","status-publish","format-standard","has-post-thumbnail","category-dallas","tag-dallas","tag-dallas-headlines","tag-dallas-morning-news","tag-dallas-news","tag-outage"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/379965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=379965"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/379965\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/379966"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=379965"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=379965"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=379965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}