{"id":385701,"date":"2026-07-24T23:32:51","date_gmt":"2026-07-24T23:32:51","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-tx\/385701\/"},"modified":"2026-07-24T23:32:51","modified_gmt":"2026-07-24T23:32:51","slug":"el-paso-electric-holds-pop-up-event-following-residents-shock-of-high-bills","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-tx\/385701\/","title":{"rendered":"El Paso Electric holds pop-up event following residents\u2019 shock of high bills"},"content":{"rendered":"

EL PASO, Texas (KTSM<\/a>) \u2014 El Paso Electric customers will have an opportunity to have in-person, one-on-one assistance with their electric bill at a pop-up event.<\/p>\n

EPE’s Customer Care Agents will be available from 10:30 a.m. to 12:30 p.m. on Tuesday, July 28, at Memorial Park Public Library, located at 3200 Copper Ave.<\/p>\n

The account holder must show a valid photo ID to receive account-specific assistance, EPE said in a news release<\/p>\n

“Higher summer electric bills are caused by several factors and customers can receive help understanding bill charges,” read the news release.<\/p>\n

In addition to assisting with your electric bills, agents could also discuss available payment arrangements, payment plans or financial-assistance options based on eligibility.<\/p>\n

This comes after many El Pasoans expressed their shock and concern about the high rise in electricity bills. Some residents noted that their bill rose by over $100.<\/p>\n

\u00a0El Pasoans shocked by electric bills; City Council to take action protecting ratepayers\u00a0<\/a><\/p>\n

With the hot temperatures continuing in the Borderland, El Pasoans say they can’t turn off the AC to save money.<\/p>\n

“Everybody’s roasting, so, it’s not like we can turn off the AC right now,” she said. “I mean, $120 is a lot of money. So, that money is not going to go to my niece and nephew and their school supplies, ” Manuela Gomez, an El Paso Electric customer, said.<\/p>\n

On Monday, July 20, the El Paso City Council approved a measure that enables the City Attorney’s Office to respond swiftly when electric and gas companies request approval for projects, rate increases, or other changes that may impact customer utility bills.<\/p>\n

\u00a0El Paso Council approves faster response to utility hikes\u00a0<\/a><\/p>\n

According to the City, this measure “helps ensure the City can review those requests, challenge unreasonable costs, and advocate for customers before decisions are finalized.”<\/p>\n

\"\"<\/p>\n

“In the last four years alone, we have seen a doubling of the number of filings that El Paso Electric has filed. So, as you can see, on average, none of their filings were over 10, even in 2019,” City Attorney Karla Nieman told the City Council. “Now, we’re seeing, it’s only July in 2026, and we’re already at 14 filings.”<\/p>\n

Copyright 2026 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.<\/p>\n

\u00a0For the latest news, weather, sports, and streaming video, head to KTSM 9 News.\u00a0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"EL PASO, Texas (KTSM) \u2014 El Paso Electric customers will have an opportunity to have in-person, one-on-one assistance…\n","protected":false},"author":2,"featured_media":380468,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[138,32675,140,139,21144,46563,17578,136018],"class_list":["post-385701","post","type-post","status-publish","format-standard","has-post-thumbnail","category-el-paso","tag-el-paso","tag-el-paso-electric","tag-el-paso-headlines","tag-el-paso-news","tag-electric-bill","tag-electric-bills","tag-electricity-bills","tag-memorial-park-public-library"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/385701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=385701"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/385701\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/380468"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=385701"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=385701"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=385701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}