{"id":453675,"date":"2026-10-01T22:54:08","date_gmt":"2026-10-01T22:54:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-tx\/453675\/"},"modified":"2026-10-01T22:54:08","modified_gmt":"2026-10-01T22:54:08","slug":"texas-dps-blames-third-party-software-update-for-jefferson-county-application-backlog","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-tx\/453675\/","title":{"rendered":"Texas DPS blames third-party software update for Jefferson County application backlog"},"content":{"rendered":"<p>Voters in Jefferson County are being urged to double-check their registration status as county officials work through a backlog of voter registration applications and updates tied to a statewide processing problem.<\/p>\n<p>Jefferson County Tax Assessor-Collector Kate Carroll said her office has received new applications as well as potential duplicates. The office is also still waiting for \u201ctwo to three packets\u201d containing more applications from the Texas Secretary of State\u2019s office.<\/p>\n<p>The Texas Department of Public Safety has attributed the backlog to an October 2025 software update by a third-party vendor whose software handles batch transactions.<\/p>\n<p>The Texas Tribune reported the statewide backlog had grown to at least 200,000 voter registration applications and updates by Sept. 25. Counties reporting large numbers of affected records included Dallas County with more than 68,000 records, Collin County with 40,000, Travis County with 32,000, Williamson County with 18,000, Hays County with 8,200, Lubbock County with 7,400, Cameron County with 4,500 and Jefferson County with roughly 3,400. The records include voter registrations and updates that were not processed as they should have been.<\/p>\n<p>State Rep. Christian Manuel said the Secretary of State\u2019s office advised that anyone who is concerned their information may not be processed by the cutoff can submit another voter registration card without penalty.<\/p>\n<p>\u201cAnd they said if someone feels uncomfortable, they can fill out another voter registration card. It is not going to be penalized against them,\u201d Manuel said. \u201cIf there are two of the same one that\u2019s a duplicate, they\u2019re aware of that, and it will not have any effect on that one.\u201d<\/p>\n<p>Manuel also said Jefferson County is working to complete processing in time.<\/p>\n<p>\u201cThe state is aware of what\u2019s happening, obviously, throughout the state, but they\u2019re also aware of what our county is doing,\u201d Manuel said. \u201cWe are speeding to get to having all 3,500 done in time.\u201d<\/p>\n<p>Asked whether there will be an official enquiry into the DPS backlog, Manuel said the main focus right now is ensuring people who want to vote are able to do so.<\/p>\n<p>Voters can call 409-835-VOTE or visit the Secretary of State\u2019s website to check their registration status. The deadline for voter registration is Monday, Oct. 5.<\/p>\n<p>Check your voter status:<\/p>\n<p><a href=\"https:\/\/www.sos.state.tx.us\/index.shtml\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/www.sos.state.tx.us\/index.shtml<\/a><\/p>\n<p>Tips about holding the government accountable can be sent to<a href=\"https:\/\/kfdm.com\/news\/local\/Voters in Jefferson County are being urged to double-check their registration status as county officials work through a backlog of voter registration applications and updates tied to a statewide processing problem. Jefferson County Tax Assessor-Collector Kate Carroll said her office has received new applications as well as potential duplicates. The office is also still waiting for \u201ctwo to three packets\u201d containing more applications from the Texas Secretary of State\u2019s office. The Texas Department of Public Safety has attributed the backlog to an October 2025 software update by a third-party vendor whose software handles batch transactions. The Texas Tribune reported the statewide backlog had grown to at least 200,000 voter registration applications and updates by Sept. 25. Counties reporting large numbers of affected records included Dallas County with more than 68,000 records, Collin County with 40,000, Travis County with 32,000, Williamson County with 18,000, Hays County with 8,200, Lubbock County with 7,400, Cameron County with 4,500 and Jefferson County with roughly 3,400. The records include voter registrations and updates that were not processed as they should have been. State Rep. Christian Manuel said the Secretary of State\u2019s office advised that anyone who is concerned their information may not be processed by the cutoff can submit another voter registration card without penalty. \u201cAnd they said if someone feels uncomfortable, they can fill out another voter registration card. It is not going to be penalised against them,\u201d Manuel said. \u201cIf there are two of the same one that\u2019s a duplicate, they\u2019re aware of that, and it will not have any effect on that one.\u201d Manuel also said Jefferson County is working to complete processing in time. \u201cThe state is aware of what\u2019s happening, obviously, throughout the state, but they\u2019re also aware of what our county is doing,\u201d Manuel said. \u201cWe are on speed to get to having all 3,500 done in time.\u201d Asked whether there will be an official enquiry into the DPS backlog, Manuel said the main focus right now is ensuring people who want to vote are able to do so. Voters can call 409-835-VOTE or visit the Secretary of State\u2019s website to check their registration status. The deadline for voter registration is Monday, Oct. 5. Tips about holding the government accountable can be sent to 6newsaccountable@sbgtv.com.\" target=\"_blank\" rel=\"nofollow noopener\"> 6newsaccountable@sbgtv.com.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Voters in Jefferson County are being urged to double-check their registration status as county officials work through a&hellip;\n","protected":false},"author":2,"featured_media":453676,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[27,29,28],"class_list":["post-453675","post","type-post","status-publish","format-standard","has-post-thumbnail","category-texas","tag-texas","tag-texas-headlines","tag-texas-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/453675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=453675"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/453675\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/453676"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=453675"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=453675"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=453675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}