{"id":459239,"date":"2026-10-07T16:34:12","date_gmt":"2026-10-07T16:34:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-tx\/459239\/"},"modified":"2026-10-07T16:34:12","modified_gmt":"2026-10-07T16:34:12","slug":"oak-cliff-residents-frustrated-after-weeks-without-gas-service-nbc-5-dallas-fort-worth","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-tx\/459239\/","title":{"rendered":"Oak Cliff residents frustrated after weeks without gas service \u2013 NBC 5 Dallas-Fort Worth"},"content":{"rendered":"<p>Residents at an Oak Cliff Apartment Complex are frustrated after going more than two weeks without working gas service. The complex is just a block away from the site of a fatal gas explosion at the Bonnie Apartments earlier this year.<\/p>\n<p>Juan Palmer and his son Alexis are making do with a small electric hot plate issued to residents at the Swope and Mangold at Bishop Ridge apartments on East Davis Street in Oak Cliff. They\u2019ve been without working gas service for two and a half weeks<\/p>\n<p>They told us they\u2019ve resorted to eating out more often than they\u2019d like.<\/p>\n<p>\u201cIt\u2019s kind of frustrating because we have to go out and buy food every single day. And it\u2019s getting kind of expensive,\u201d said Alexis Palmer.<\/p>\n<p>The frustration here is twofold. They moved there after having to leave the nearby Clyde Apartments following a natural gas explosion at the Bonnie Apartments in late May. They didn\u2019t expect another problem.<\/p>\n<p>In a statement to NBC 5 on Tuesday, Atmos Energy said a gas \u201crelease\u201d was identified on September 17th. They said they were unable to contact property management at the time, and natural gas services to the property were shut off.<\/p>\n<p>Days later, on September 23, they said Atmos Energy-owned piping passed a pressure test and natural gas service to the meter was restored.<\/p>\n<p>The statement goes on to say in part:<\/p>\n<p> \u201c\u2026a natural gas line not owned by Atmos Energy at the property still requires repair and testing before service can be safely restored.\u201d<\/p>\n<p>\u201cAtmos Energy does not maintain the natural gas lines on the customer\u2019s property beyond the meter, similar to other utilities like electrical wiring or water pipes.\u201d<\/p>\n<p>In an email to residents obtained by NBC 5, property management at the Swope and Mangold Apartments said contractors are actively working on the repairs.<\/p>\n<p>In that same message, they told residents they are working on a timeline for repairs but cannot guarantee a specific completion date.<\/p>\n<p>The email also said in part:<\/p>\n<p>\u201cWe also want to make sure you are aware of the options available to you if you feel that transferring to another apartment would provide greater comfort or peace of mind. We currently have 8 vacant, ready-to-occupy units available within BR West and BR Rehab. Residents interested in transferring would need to complete an application and go through the required requalification process.\u201d<\/p>\n<p>Property management said they\u2019re not offering rent concessions now because the circumstances and repairs are outside of their control.<\/p>\n<p>Samantha Folks, also a resident, told NBC 5 she\u2019s frustrated by what she feels is a lack of information, with no certainty on the timeline for repairs.<\/p>\n<p>Property management said they understandably heightened concerns about safety following the explosion nearby and that they take those concerns seriously.<\/p>\n","protected":false},"excerpt":{"rendered":"Residents at an Oak Cliff Apartment Complex are frustrated after going more than two weeks without working gas&hellip;\n","protected":false},"author":2,"featured_media":459240,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[102,104,103],"class_list":["post-459239","post","type-post","status-publish","format-standard","has-post-thumbnail","category-dallas","tag-dallas","tag-dallas-headlines","tag-dallas-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/459239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=459239"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/459239\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/459240"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=459239"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=459239"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=459239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}