HOUSTON \u2013 It didn\u2019t take long for 2 Helps You to get improvements for the disabled in place at William P. Hobby Airport\u2019s rideshare lot. <\/p>\n
In September, we first raised concerns about restroom access and the spacing of accessible parking spaces.<\/p>\n
It started with Kevin Yackly, who contacted 2 Helps You about a problem at the lot: There was no adequate restroom nearby.<\/p>\n
After investigating, 2 Helps You brought the issue to the attention of the Houston Airports System Aviation Director and the City of Houston. <\/p>\n
Within days, restrooms were made available for rideshare drivers using the lot. <\/p>\n
But that wasn\u2019t the only problem.<\/p>\n
2 Helps You raises concerns about accessible parking<\/p>\n
During the initial investigation, 2 Helps You also found that accessible parking spaces were too close together, making it difficult for people with disabilities to get in and out of their vehicles.<\/p>\n
For Yackly and other drivers who need additional room to maneuver, the limited spacing created a significant obstacle.<\/p>\n
The airport director acknowledged the concern and committed to change, \u201cWe\u2019ll have this fixed ASAP\u201d, said Jim Szczesniak.<\/p>\n
Hobby Airport makes changes to parking layout<\/p>\n
On a return visit to the rideshare lot, 2 Helps You found that the airport had added more space around accessible parking areas, giving drivers more room to open their doors and exit their vehicles.<\/p>\n
The changes were designed to improve access without reducing the number of available accessible parking spaces.<\/p>\n
According to the on-site changes observed by 2 Helps You, new accessible parking spaces were added with additional room created for drivers.<\/p>\n
Another 2 Helps You investigation leads to results<\/p>\n
For Yackly, the changes address concerns that prompted him to reach out in the first place.<\/p>\n
Airport leadership tells us they are not done as they are adding speed bumps. <\/p>\n
The follow-up highlights the role of 2 Helps You in bringing consumer concerns to the attention of the people and agencies responsible for addressing them.<\/p>\n
Do you have a problem that needs attention? <\/p>\n
Contact 2 Helps You team at our help desk to share your consumer concern. <\/p>\n
Remember, we should never be your first call, but we don\u2019t mind being your last.<\/p>\n
Copyright 2026 by KPRC Click2Houston – All rights reserved.<\/p>\n","protected":false},"excerpt":{"rendered":"HOUSTON \u2013 It didn\u2019t take long for 2 Helps You to get improvements for the disabled in place…\n","protected":false},"author":2,"featured_media":472130,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[160064,160063,160065,405,56,160066,21292,58,57,160067,160068],"class_list":["post-472129","post","type-post","status-publish","format-standard","has-post-thumbnail","category-houston","tag-2-helps-you-investigation","tag-accessibility-for-the-disabled","tag-accessible-parking-modifications","tag-harris-county","tag-houston","tag-houston-airports-disability-fixes","tag-houston-airports-system","tag-houston-headlines","tag-houston-news","tag-rideshare-lot-restroom-access","tag-william-p-hobby-airport-ada"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/472129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=472129"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/472129\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/472130"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=472129"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=472129"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=472129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}