Alex Ortiz told KSAT when he went to vote at Wonderland of the Americas, he said the judge told him the machine was broken and they were putting his ballot in a \u201cstrong box.\u201d<\/p>\n
\u201cWith what\u2019s going on in the world today, and things are changing, I just didn\u2019t feel comfortable. But I went ahead and voted, you know, hoping that my vote will be registered later in the day,\u201d he said.<\/p>\n
Had the election judge come out and told the line of voters what was going on earlier, Ortiz said he may have just decided to vote another day.<\/p>\n
\u201cI want to see my vote with my eyes physically put in that machine,\u201d he said. \u201cThat way I know my vote counted.\u201d<\/p>\n
In a statement through a county spokesman, Bexar County Elections Administrator Michelle Carew assured that votes like Ortiz\u2019s would be counted.<\/p>\n
\u201cWhen a tabulator is unavailable, voters are offered the option to place their completed ballot into a secure, sealed Emergency Ballot Box.<\/p>\n
These ballots are:<\/p>\n
\u2022 Individually accounted for in the site\u2019s chain\u2011of\u2011custody logs<\/p>\n
\u2022 Stored in a locked compartment that can only be accessed by bipartisan election officials<\/p>\n
\u2022 Transported and scanned as soon as the tabulator is restored or replaced All emergency ballots are counted in the same manner as ballots scanned on site.<\/p>\n
They are included in the unofficial election results once they are processed through a functioning tabulator. No ballots are lost or discarded during these outages.\u201d <\/p>\n
Michele Carew, Bexar County Elections Administrator<\/p>\n
The Bexar County Elections Department used near identical language in an infographic posted to social medica Thursday.<\/p>\n
![\"\"](\"https:\/\/www.newsbeep.com\/us-tx\/wp-content\/uploads\/2026\/10\/EDJCCTH7BBCGPIRD3RFJLFBKAQ.jpg\"\/)
Infographic posted by Bexar County Elections Department on October 22, 2026. (Bexar County Elections)Tell us about your issues<\/p>\n
If you\u2019ve had a problem voting in Bexar County, let KSAT know by filling out this form<\/a>. <\/p>\n When sharing your experience, include as many details as you can, including:<\/p>\n The date and approximate time you tried to vote<\/p>\n The polling location<\/p>\n What happened<\/p>\n Whether you were able to cast a ballot<\/p>\n Whether you reported the issue to an election worker<\/p>\n Any response you received<\/p>\n