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Central Texas couple files complaint against local hospital after baby dies, born prematurely(Braylon Kelley)<\/p>\nWACO, Texas (KWTX) – A Central Texas couple is looking for answers after their daughter was born four months early and did not survive, filing a complaint against Baylor Scott & White Hillcrest.<\/p>\n
Earlier this year, Braylon and Christie Kelley moved to the Waco area with their five kids, finding out in July they would be having a sixth. <\/p>\n
Everything seemed to be going well until they got a call from their OBGYN asking Christie to come in for an exam. <\/p>\n
\u201cWhen she went to the OBGYN at that time they said no we need to get her to emergency surgery,\u201d Braylon recalled, \u201cit was basically a simple cerclage, which pretty much sews up the cervix in order to ensure that the baby does not have early pre-term labor.\u201d<\/p>\n
Central Texas couple files complaint against local hospital after baby dies, born prematurely(Braylon Kelley)<\/p>\n
Medical records provided by the family from that OBGYN visit confirm they were \u201ccounseled on the risks and benefits of attempting rescue cerclage\u201d and that they \u201cdesire to move forward with evaluation for rescue cerclage.\u201d <\/p>\n
Braylon says at first the OBGYN recommended going to Austin for the surgery, but with the kids and his job, the Kelleys opted to go to a specialist at Baylor Scott & White Hillcrest instead. <\/p>\n
\u201cThe expert there he said no it\u2019s not needed, we don\u2019t need the surgery and that we\u2019re just going to monitor her for 24 hours and then we\u2019ll release her,\u201d Braylon shared.<\/p>\n
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Central Texas couple files complaint against local hospital after baby dies, born prematurely(Braylon Kelley)<\/p>\n
An after-visit summary from the hospital shows Christie was discharged on the 25th with two prescription medications and instructions to follow up with the specialist later that week. But just three days later, on the 28th, she went into pre-term labor. <\/p>\n
\u201cI immediately called Baylor. I talked to a nurse directly that\u2019s on the emergency side, spoke to her directly and said, \u2018hey we\u2019re about 10 minutes away, we\u2019re going to need extreme help, please meet us at the ambulance bay,\u2019\u201d Braylon said, \u201cI know that\u2019s the quickest way cause I used to work in an ER and that\u2019s the quickest way to get assistance.\u201d<\/p>\n
As they pulled in, he says, they were met by a security guard. He was shocked by the guard\u2019s response as he frantically tried to get his wife care. <\/p>\n
\u201cHe said, \u2018I need you to move your F****** vehicle in order to get your wife some assistance.\u2019 I said, \u2018she\u2019s in pre-term labor. She\u2019s in danger. Can we get some help? He was like, \u2018first move your vehicle then I can F****** think about giving your wife care,\u2019\u201d Braylon recalled. <\/p>\n
While going back and forth with the security guard, Christie gave birth to her daughter in the car, who soon after passed away in her arms. <\/p>\n
\u201cI turned back around and said, \u2018can I get some help?\u2019 and finally the ambulance bays come out, and they start to come out to give us assistance,\u201d Braylon said, \u201cthere was no attempt to even check on the child, there was no \u2018hey let\u2019s try to give CPR\u2019, just immediately just put her on a gurney let\u2019s get her out of here.\u201d <\/p>\n
Braylon explained that Christie was then taken into emergency surgery for internal bleeding and was in the hospital for four days. She says this whole situation has left them angry, confused, and most of all heartbroken.<\/p>\n
\u201cIt\u2019s been hard\u2026 it\u2019s really hard having to explain to your other kids that their little sister\u2019s no longer with them, and they were looking forward to having a little sister,\u201d Christie shared. <\/p>\n
After days of calling and emailing the hospital, asking for answers to their questions and action to be taken, they finally got a response from the hospital\u2019s department of patient relations\u2026 informing them that they have facilitated a formal review and will share the findings or status within the next 30 days.<\/p>\n
In a statement to KWTX Baylor Scott and White said:<\/p>\n
\u201cAs always, our priority is our patients and their families. We are working directly with this family and have thoroughly reviewed concerns raised. Out of respect for privacy laws, we are unable to comment. There is nothing more important to us than providing safe, quality, compassionate care.\u201d <\/p>\n
But Braylon says they don\u2019t want any other family to go through what they did, hoping their daughter\u2019s story will make way for change.<\/p>\n
\u201cHer short life is going to affect change more than I could in my 30 something years,\u201d he shared, \u201cshe will be someone that they\u2019re gonna talk about and put things into place to ensure when somebody comes to Hillcrest or any other Baylor hospitals they\u2019re going to think what and how to conduct themselves in an emergency.\u201d <\/p>\n
Braylon has filed a complaint with the Texas Health and Human Services Commission and shared an email with us that confirmed to him they are looking into what happened.<\/p>\n
When KWTX reached out to ask if the commission was conducting an investigation they said:<\/p>\n