LUBBOCK, Texas (KCBD) – Morgan Moore, an administrator at Lone Star Bail Bond, knows her job deals with a lot of discussions with those incarcerated so it\u2019s important to be there for them while they use their service.<\/p>\n
\u201cWe talk to them on a weekly basis,\u201d Moore said. \u201cWe\u2019re very big here on relationships, we want to advocate for their success.\u201d<\/p>\n
As part of an all-female staff, Moore feels everyone is on the same page when it comes to serving the Lubbock community. However, they\u2019re dealing with a problem that\u2019s impacting more than just their business.<\/p>\n
Lone Star Bail Bond claims it began in August, when they received calls from loved ones saying they sent money through CashApp to bail someone out and they were never released from jail. That\u2019s when alarm bells started to ring.<\/p>\n
\u201cWe said, \u2018we don\u2019t take CashApp,\u2019\u201d Moore said, \u201cit\u2019s only check, money order, cash or card. That\u2019s not our client.\u201d<\/p>\n
When more calls came in, Lone Star would ask if they received any receipts showing someone from the business took their money.<\/p>\n
\u201cThey said, \u2018yes, we have a receipt, we talked to a gentleman,\u2019\u201d Moore said. \u201cThat was the immediate red flag there was an imposter because we knew right then and there we don\u2019t have a male staff member.\u201d<\/p>\n
Moore said the company is aware of 10 to 15 people who have been scammed, with many of them not even being clients. The Better Business Bureau was made aware of this scam earlier this month.<\/p>\n
Lone Star Bail Bond wants to make it clear this person is not associated with the business and they will never contact family members or incarcerated individuals first. They also urge everyone to not send money if they receive a call and to file a police report.<\/p>\n
Moore said this has hurt Lone Star and its reputation, but wants everyone to know they\u2019re there for the people who need it.<\/p>\n
\u201cWe don\u2019t want them to fear us or be scared of us, we are on their team to help them through this process,\u201d Moore said. \u201cI really hope they get justice and this scammer will get the consequences that they deserve, because it\u2019s not right.\u201d<\/p>\n
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