LUBBOCK, Texas (CITIBUS NEWS RELEASE) – Effective January 1, 2026, Citibus will implement a new fare structure for Paratransit and On-Demand services.<\/p>\n
The updated fares were approved by the Lubbock City Council as part of the 2026 budget adoption and align with the Citibus 5-Year Service Plan adopted in November 2024. These changes are designed to support long-term service sustainability, maintain affordability for short trips, and ensure compliance with ADA-required service.<\/p>\n
Why the Change Matters<\/p>\n
1. Service Sustainability: Fare adjustments help Citibus continue providing reliable service while managing rising operational costs.<\/p>\n
2. Equity and Accessibility: The new structure balances affordability for short trips with fair cost recovery for longer-distance travel. ADA-required service remains fully protected.<\/p>\n
3. Consistency with National Standards: The fare model reflects best practices used by peer transit agencies across the country, ensuring Lubbock remains aligned with federal guidance and industry benchmarks.<\/p>\n
Paratransit Fares<\/p>\n
Paratransit fares will be determined by the trip\u2019s proximity to a fixed route:<\/p>\n
1. $2 per trip \u2014 Trips beginning or ending within \u00be mile of a fixed route<\/p>\n
2. $5 per trip \u2014 Trips beginning or ending outside \u00be mile but within 2 miles of a fixed route, including trips to or from High Point Village<\/p>\n
3. $10 per trip \u2014 Trips beginning or ending outside 2 miles of a fixed route, up to the Lubbock city limits<\/p>\n
On-Demand Fares<\/p>\n
On-Demand fares will be based on trip distance:<\/p>\n
1. $2 per trip \u2014 Trips under 2 miles<\/p>\n
2. $5 per trip \u2014 Trips of 2\u20134 miles<\/p>\n
3. $7 per trip \u2014 Trips of 4\u20137 miles<\/p>\n
4. $10 per trip \u2014 Trips of 7 miles or more<\/p>\n
Fixed Route Fares Remain Unchanged<\/p>\n
Citibus fixed route fares are not affected by this update and remain the most affordable option for riders. At just $1.00 per trip (with discounts available for seniors, students, and individuals with disabilities), fixed route service continues to provide the lowest-cost mobility choice across Lubbock. Riders are encouraged to use fixed routes whenever possible to maximize savings while maintaining convenient access to destinations citywide.<\/p>\n
Rider Information<\/p>\n
1. No Policy Changes: Service policies and eligibility requirements remain unchanged; only fares are being updated.<\/p>\n
2. Trip Planning: Riders are encouraged to consider trip distances when booking On-Demand trips to better understand the applicable fare.<\/p>\n
3. Technology Support: Citibus\u2019 booking platforms and customer service staff will provide clear fare information at the time of scheduling.<\/p>\n
4. Community Outreach: Citibus will share updated fare information through its website, social media channels, printed rider notices, and onboard postings.<\/p>\n
For questions or assistance, please contact Citibus Customer Service at (806) 775-3640 or visit citibus.com.<\/p>\n
Copyright 2025 KCBD. All rights reserved.<\/p>\n","protected":false},"excerpt":{"rendered":"LUBBOCK, Texas (CITIBUS NEWS RELEASE) – Effective January 1, 2026, Citibus will implement a new fare structure for…\n","protected":false},"author":2,"featured_media":38752,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[27958,168,170,169],"class_list":{"0":"post-58618","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-lubbock","8":"tag-lpd-chevy-tahoes","9":"tag-lubbock","10":"tag-lubbock-headlines","11":"tag-lubbock-news"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/58618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=58618"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/58618\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/38752"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=58618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=58618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=58618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}