{"id":73428,"date":"2025-12-02T21:48:13","date_gmt":"2025-12-02T21:48:13","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-tx\/73428\/"},"modified":"2025-12-02T21:48:13","modified_gmt":"2025-12-02T21:48:13","slug":"sun-metro-redesign-aims-to-deliver-faster-more-reliable-service-to-el-paso-riders","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-tx\/73428\/","title":{"rendered":"Sun Metro redesign aims to deliver faster, more reliable service to El Paso riders"},"content":{"rendered":"<p>EL PASO, Texas (KVIA) &#8212; Sun Metro officials say a sweeping redesign of the city\u2019s bus network will shorten travel times, improve reliability, and streamline routes while staying within the agency\u2019s existing budget.<\/p>\n<p>\u00a0\u201cThis is what we call optimization in transit,\u201d Sun Metro Director Anthony DeKeyzer said. \u201cAnd here&#8217;s the key. This plan had to be done without increasing any financial responsibilities or any other resources.\u201d<\/p>\n<p>Sun Metro analyzed shifting ridership patterns, gathered in-person feedback from riders and employees, and worked with the consulting firm Nelson\\Nygaard to design a more efficient network.\u00a0<\/p>\n<p>The first system analysis concluded in August 2022, and on Nov. 7, 2023, the Mass Transit Board approved the Sun Metro Rising plan.\u00a0<\/p>\n<p>DeKeyzer called that approval a critical milestone that allowed the agency to move forward.<\/p>\n<p>Sun Metro also completed a federal Title VI review to ensure the redesign does not \u201cdisproportionately affect members of a group,\u201d DeKeyzer said.<\/p>\n<p>\u00a0\u201cThe group that we&#8217;re talking about here is race, color, national origin or minorities,\u201d DeKeyzer said.<\/p>\n<p>He added that the agency conducted an additional disproportionality analysis that goes beyond federal requirements.<\/p>\n<p>Ridership has climbed back to 6.9 million annual trips after pandemic declines.<\/p>\n<p>Although the system once served about 9 million riders a year, DeKeyzer said ridership is recovering \u201c26% faster than the industry.\u201d<\/p>\n<p>About half of Sun Metro\u2019s current riders rely on the Brio rapid transit lines while the redesign focuses heavily on improving service for the remaining 50 percent.<\/p>\n<p>The new network reduces the number of routes by 13, uses two fewer buses in daily operation, and improves frequency by cutting average wait times by 16 minutes.<\/p>\n<p>Weekday routes that once averaged 72 minutes end to end will be reduced to 58 minutes across 13 streamlined routes, and weekend travel times will also drop.<\/p>\n<p>According to Sun Metro, 95.3% of riders will see improved frequency.<\/p>\n<p>Another 3.9% will experience no change.<\/p>\n<p>About 0.8% will have to walk five to 15 minutes farther to reach a stop.\u00a0<\/p>\n<p>Of 27 required curb improvements, six remain unfinished.<\/p>\n<p>\u201cWe surveyed the riders by actually going out and talking to the riders. So these are physical interview face assessments,\u201d DeKeyzer said.<\/p>\n<p>Sun Metro conducted multiple rounds of outreach at terminals and is continuing rider engagement on every bus and route through June.<\/p>\n<p>\u201cThe goal is to catch every rider,\u201d DeKeyzer said.<\/p>\n<p>Riders consistently asked for buses \u201cto come quicker,&#8221; and requested better connections and \u201clonger hours of service.\u201d<\/p>\n<p>The redesign extends service hours on 20 of 39 routes and keeps six of them running until about 10:30 or 11 p.m.<\/p>\n<p>Some city representatives expressed concerns about removing bus stops in areas where they regularly see riders and about potential impacts on students near a local high school.\u00a0<\/p>\n<p>\u201cWe will always look at how we can continue to improve,\u201d DeKeyzer said.<\/p>\n<p>Sun Metro is planning a full evaluation of the updated system six months after it launches.<\/p>\n<p>The rollout, originally planned for February, was delayed until June to avoid disrupting the school year.<\/p>\n<p>Sun Metro also plans new outreach to high schools and will continue upgrading stops with an annual $500,000 budget for shelters and accessibility improvements.<\/p>\n<p>\u201cThis will get people to where they want to go faster,\u201d DeKeyzer said. \u201cWe&#8217;ll do it being financially and operationally responsible\u2026 being good stewards of the taxpayers\u2019 dollars.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"EL PASO, Texas (KVIA) &#8212; Sun Metro officials say a sweeping redesign of the city\u2019s bus network will&hellip;\n","protected":false},"author":2,"featured_media":73429,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[138,140,139],"class_list":["post-73428","post","type-post","status-publish","format-standard","has-post-thumbnail","category-el-paso","tag-el-paso","tag-el-paso-headlines","tag-el-paso-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/73428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=73428"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/73428\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/73429"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=73428"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=73428"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=73428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}