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DALLAS – Dallas commuters are no strangers to traffic, but they are about to become pioneers of the future.\u00a0<\/p>\n
Forget small talk or tipping\u2026 your next Uber could be a robotaxi. Using your familiar Uber app, you could find yourself chauffeured to your destination by a driverless car.<\/p>\n
How to get a driverless Uber ![\"\"](\"https:\/\/www.newsbeep.com\/us-tx\/wp-content\/uploads\/2025\/12\/v-paige-uber-autonomous-robotaxi-ridealong_00.00.22.30.jpg\")
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How it Works:<\/p>\n
Requesting a Ride: Open your Uber app and request a ride as you normally would.<\/p>\n
Automatic Matching: If you choose UberX, Comfort, or Comfort Electric options, the app may randomly match your request with an autonomous vehicle. The ride will also be identified as an “AV ride.”<\/p>\n
No Extra Cost: This feature does not cost more than a standard ride.<\/p>\n
The Option to Decline: If you are not comfortable being driven by an AV, you will have the option to decline the match and request a standard, driver-operated vehicle.<\/p>\n
Where are the driverless cars in Dallas? <\/p>\n
Dig deeper:<\/p>\n
Uber’s full fleet of driverless cars will not deploy all at once. The company is starting with a small number of AVs but plans to introduce hundreds to Dallas streets in the coming months and years.<\/p>\n
The initial operation covers a 9-square-mile radius in Dallas, focusing on high-density areas. These AVs will operate in downtown, Deep Ellum, Uptown, and Turtle Creek.<\/p>\n
For a limited time during the initial rollout, a safety operator will be present in the vehicle to monitor the ride and ensure a smooth process.<\/p>\n
If a passenger experiences an issue or is uncomfortable, there are “pull over” buttons they can utilize. Also, if you wish to speak to someone, the car will connect you directly to a live Uber support specialist.<\/p>\n
What they’re saying:<\/p>\n
Annie Duvnjak, Uber’s head of global autonomous mobility operations, spoke about the passenger experience.<\/p>\n
“You get in the car and it’s like, ‘wow, this is no one’s touching the wheel, nothing’s happening,’ and you’re just moving, and it’s a normal trip,” Duvnjak said. “And it feels so magical in that moment. And then after a time, it just feels normal… You’re in a normal ride, you’re on the phone with a friend, you’re doing whatever you normally would, and the rides are able to just drive on the streets as normal.”<\/p>\n
The Source: Information in this article comes from Uber’s Mobility and Delivery Communications team.<\/p>\n