EL PASO, Texas (KVIA) — For decades, Americans have been taught to call 911 in an emergency. Now, some El Paso residents say when they needed help, the system failed them.<\/p>\n
One woman said her emergency call was placed on hold. Another man said he waited hours for police who never arrived at the scene of a crash.<\/p>\n
\u201cIf we waited any longer, he wouldn’t have been alive. He would have died,\u201d said El Pasoan Eliza Martinez, recalling a recent emergency involving a family member. Martinez said doctors later told her her son’s lung was filled with blood clots.<\/p>\n
\u201cIt infuriated me,\u201d she said. \u201cI’m concerned had it been someone in the middle of a heart attack, they would have died by the time somebody picked up the call.\u201d<\/p>\n
While Martinez says her concern is with being placed on hold, another El Paso resident says his problem was the delay in response.<\/p>\n
ABC-7 has reached out to multiple agencies to get answers. Tune in to ABC-7 Tuesday at 10 to see “Help on Hold.”<\/p>\n","protected":false},"excerpt":{"rendered":"EL PASO, Texas (KVIA) — For decades, Americans have been taught to call 911 in an emergency. Now,…\n","protected":false},"author":2,"featured_media":89076,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[138,140,139],"class_list":["post-89075","post","type-post","status-publish","format-standard","has-post-thumbnail","category-el-paso","tag-el-paso","tag-el-paso-headlines","tag-el-paso-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/89075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/comments?post=89075"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/posts\/89075\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media\/89076"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/media?parent=89075"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/categories?post=89075"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-tx\/wp-json\/wp\/v2\/tags?post=89075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}