No one likes having a problem that requires contacting customer support. They especially dislike it when it involves long waits on the phone, unable to do anything else but wait for their call to be answered.
EPCOT Guest Relations
Apple just added a new feature to iPhones that could totally change the way you wait on hold on your phone.
With the new iOS 26 update, the biggest software change in years, you can now use the feature “Hold Assist.” This feature lets you be notified when your call is picked up. It will mute the sounds (yes, even the waiting hold music), and it runs your call in the background so you can do other things on your phone.
©Apple
You can use this feature when you’re in a call by clicking the “more” button in the left-hand corner and then hitting “Hold Assist.”
It’s like you’re in control of being put on hold, and you can still go on with your day. This is great when you’re calling before your Disney World trip, when you’re still at home, and in the parks when you’re trying to call for dining reservations or any other issues you might encounter during your vacation.
Guest Relations in Magic Kingdom
Don’t forget there’s also a “Chat with a Cast Member” option, which is great when you don’t want to be on the phone. You’re still talking with a real, human Cast Member, and we love to use it for quick questions or clarifications.
©Disney
If you’re looking for a travel agent to help with your vacation, we recommend our friends at Mouse Fan Travel. They’re experts in the field with over 20 years of vacation planning experience, and they can help take a bunch of the stress out of the entire booking process for you!
We’re going to go update our phones immediately, but in the meantime, make sure you keep following AllEars for more.
I’VE TAKEN MY FAMILY TO DISNEY WORLD 16 TIMES. HERE’S HOW I START PLANNING.
Need a vacation from planning your vacation?
Feeling overwhelmed planning your dream Disney vacation? Our friends at MouseFanTravel.com have got you covered! They’ll wait on hold for HOURS to get discounts you haven’t even read about yet. Plus, they’ll help you create an itinerary that’s absolutely perfect for you, because their agents are Disney pros and know ALL the inside tips. I mean they are friends with us after-all.
The best part? They take all the stress off your shoulders, so you can kick back and truly enjoy your vacation. Their services are 100% free, so what are you waiting for? Get a quote from their amazing team today!
Join the AllEars.net Newsletter to stay on top of ALL the breaking Disney News! You’ll also get access to AllEars tips, reviews, trivia, and MORE! Click here to Subscribe!
What’s your favorite way to contact customer support at Disney? Tell us in the comments.
Post a Comment