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Connecticut family sues after man dies under watch of telehealth ICU doctor
HHealth care

Connecticut family sues after man dies under watch of telehealth ICU doctor

  • April 9, 2026

NEW HAVEN, CT (WFSB) – A family filed a wrongful death lawsuit over the death of a 26-year-old Connecticut man.

Conor Hylton’s family said, per the Faxon Law Group, that the dental student died in Aug. 2024 while under the care of a telehealth doctor in Milford Hospital’s Intensive Care Unit.

The family named Bridgeport Hospital, Yale New Haven Hospital, and Northeast Medical Group, Inc. in the lawsuit, which was filed last month.

They said the hospital admitted that the death was preventable.

They also argued that a state Department of Public Health investigation exposed a pattern of negligence and substandard care at Milford Hospital.

Hylton was admitted to the Bridgeport Hospital Milford Campus on Aug. 14, 2024 for abdominal pain and vomiting.

The medical analysis mentioned in the suit said he ended up being diagnosed with pancreatitis, dehydration, metabolic acidosis, and alcohol withdrawal.

The family said he was transferred to the ICU where a series of “catastrophic failures in basic monitoring and emergency response took place, including the attending doctor’s failure to even visit [Hylton] once in the ICU before he suffered cardiac arrest several hours after admission.”

The suit said that there were no ICU doctors on site, so the hospital “outsourced” Hylton’s care to a “tele-doc” service.

It claimed that even Hylton’s death was pronounced by a tele-health provider.

Finally, the suit claimed that Hylton’s parents were not notified about significant changes to his conditions.

The lawsuit was filed by the Faxon Law Group.

“The state DPH investigation uncovered an incomprehensible level of incompetence at the Milford Hospital ICU—where the name alone requires that comprehensive care is the standard,” said Joel T. Faxon, who is representing Hylton’s family. “It’s alarming to think in a supposedly intensive care setting: Where is a doctor? Where are the nurses? How does the emergency doctor not know how to get to the ICU to provide lifesaving care?”

Channel 3 reached out to Yale New Haven Health for a statement.

“Yale New Haven Health is aware of this lawsuit and is committed to providing the safest and highest quality of care possible, however, we are unable to comment on pending litigation.”

The Faxon Law Group said that the incident not only outlines the substandard care Conor received, but also exposes “a pattern of extreme inattentiveness” and incompetence.

Copyright 2026 WFSB. All rights reserved.

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