SYRACUSE, N.Y. — Violence inside hospitals and emergency rooms is becoming an increasing concern across New York State and the country, with healthcare workers facing threats that leaders say can no longer be ignored.
According to national data, healthcare workers account for nearly three-quarters of all nonfatal workplace violence incidents. In New York, up to 70% of emergency room nurses and more than half of ER physicians report being physically assaulted on the job, most often by patients.
Here in Central New York, the issue came into sharp focus in 2024 when a man was stabbed inside the emergency room at Upstate University Hospital after a suspect allegedly gained access by pretending to be injured.
Now, hospital leaders and lawmakers are looking for solutions.
More than 200 healthcare officials from across Central New York gathered Thursday at Turning Stone Resort Casino for the “Respect and Heal” conference, aimed at addressing workplace violence and improving safety for both staff and patients.
AnneMarie Walker-Czyz, President and CEO of Rome Health, says the problem has escalated in recent years.
“The workplace violence topic in healthcare has really accelerated in the last several years,” she said.
She says incidents range from verbal threats to physical assaults and are happening more frequently. In some cases, the violence can be severe. Walker-Czyz described a recent incident involving a security officer.
“A front-line security guard was physically assaulted fracturing their jaw,” she described.
She says broader societal challenges, including increased stress and behavioral health issues, are contributing to the rise in violence.
At the conference, leaders discussed ways to reduce risk, including de-escalation training, enhanced security measures, and additional support for staff.
State Senator Joseph Griffo says stronger penalties could be part of the solution.
“No violence is acceptable particularly when you are trying to help someone in a critical state,” Griffo said.
Griffo says there is growing urgency to act, including proposals to increase penalties for assaults against healthcare workers and provide more resources to hospitals.
“We need to confront the issue and deal with it I do believe there is a sense of urgency and immediate attention,” he said.