Tools to help California managed care plans, providers, and community-based organizations deliver community health worker, promotor, and representative (CHW/P/R) services funded through Medi-Cal.
Community health workers, promotores, and community health representatives (CHW/P/Rs) deliver culturally responsive, person-centered, and evidence-based services that connect health and social care — helping people navigate systems, access services, and address unmet needs.
As Medi-Cal managed care plans and community providers expand access to CHW/P/R services, they need practical resources to build, manage, and sustain this workforce. This resource center curates tools, research, and guidance to support the design, implementation, and long-term sustainability of CHW/P/R programs. Use the filters below to explore resources by topic.
See also a glossary of key terms used throughout the resource center. More resources about the CHW/P/R workforce can be found on the California Health Care Foundation (CHCF) website.