A power outage is affecting approximately 27,000 Holy Cross Energy customers across the Vail Valley, the energy provider said on Tuesday.

Holy Cross crews are working alongside Xcel Energy to address the outage, but there is no estimated restoration time, Holy Cross said. The outage is affecting customers in Vail, Avon, Eagle and Gypsum.

Updates so far from Holy Cross:

9:30 p.m. update – crews will continue to work into the night to restore power to affected members. We do not have a current time of restoration available from Xcel, but anticipate that power will be restored tomorrow morning. We will provide an update at 8 a.m. on Wednesday, July 8.

8:26 p.m. update – Xcel has pinpointed the cause of the outage to be a lightning strike and crews are hiking in to repair the lines. They should know within the next couple of hours if the line can be repaired tonight or if a helicopter will be needed tomorrow. We will update you as soon as we learn more.


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7:37 p.m. update – Xcel Energy crews are on site inspecting the transmission line and taking additional safety precautions due to wildfire risk. There is currently no estimated restoration time. Thank you for your patience and understanding. We will continue to provide updates as more information becomes available.

5:37 p.m. update – We are aware that some members received incorrect text and email notifications indicating their power had been restored when it had not. We apologize for the confusion and inconvenience. Our team is working to correct the issue, and we appreciate your patience as restoration efforts continue.

5:16 p.m. update – Xcel Energy is actively patrolling the transmission line and has called in a helicopter to assist with inspections so the line can be safely re-energized. At this time, there is no estimated restoration time. We appreciate your patience and will continue to provide updates as more information becomes available.

4:15 p.m. — Crews are responding to a transmission-related outage in the Vail Valley. Thank you for your patience as we work with Xcel Energy to restore power as quickly and safely as possible. No estimated time of restoration.