Denver Utilities Online – City and County of Denver
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Denver Utilities Online is your one stop shop to manage your account for Solid Waste services.
Pay bills
Manage your carts: request cart size changes and repairs
Sign up for paperless billing and autopay
Submit billing questions
Make service requests and see your request history
Log in at https://denvergov.my.site.com/DenverResident/s/
If this is your first visit, click the Sign Up Now link. Enter your email address to receive a verification code.
When creating your account, provide the following information from your invoice:
Parcel ID
Account number
An email address
Don’t know your Parcel ID and account number? These are provided on the invoice for your service address. If you’ve recently moved to a new address, look for an invoice in the mail.
After verifying your email, click Continue to enter your name and select a password, then click Create.
Enter your email address and password to sign in.
Send a check or money order to:
City and County of Denver
P.O. Box 735644
Dallas, TX 75373
Contact Us
Please submit billing questions through your Denver Utilities Online account or by emailing swmbillinginquiries@denvergov.org.
Sign up for service notifications on the Denver Trash and Recycling App.
Solid Waste is unable to accept payments by phone.
City Wide Furlough Days
Due to City-wide furlough days, Solid Waste will operate modified collections the week of August 25 and November 24.
Week of August 25: No compost collection
Week of November 24: No compost or recycling collection (please have all trash and large items out for collection by Monday at 6am)
Additionally, Solid Waste offices and phones will be closed August 29 and November 28.