Microsoft Teams and several Microsoft 365 services are experiencing an outage, primarily affecting users in North America.
At 11:11 a.m. ET on July 23, Downdetector recorded 2,403 reports, sharply above its normal baseline of 29. SharePoint accounted for 78% of the complaints, followed by Excel at 11% and the Microsoft 365 Admin Center at 6%
“We’re investigating reports of issues with Microsoft 365 services,” Microsoft said in a statement, directing administrators to incident MO1437424 in the Microsoft 365 Admin Center.
Microsoft has confirmed that multiple services are degraded, and you will run into issues when opening OneDrive. Likewise, SharePoint Online users may encounter a “Something went wrong” error.
According to the company, Microsoft Teams chat functionality is also degraded, with some users reporting that images are not loading.
The Microsoft 365 Admin Center may load slowly or fail to open, while Power Automate flows may not load.
The outage began at 10:44 a.m. ET on July 23 and affects users accessing Microsoft 365 through certain network paths in North America.
Microsoft says it has rerouted traffic for some of the affected infrastructure, and its initial telemetry indicates that the change has resulted in a partial recovery for some users.
The company is expanding its traffic-rerouting efforts while evaluating additional mitigation measures.
Microsoft plans to provide another update by 2:00 p.m. ET.
This is a developing story…
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