Figueroa met with the regional manager on Feb. 27 and raised concerns about what the lawsuit describes as “shocking” workplace policies. He told the regional manager that the incidents made him uncomfortable and caused him to question whether he could remain employed at the store, according to the complaint.

The regional manager asked Figueroa to send a text documenting his concerns and reasons for wanting to resign. The lawsuit claims Figueroa wrote that he was uncomfortable with employees being tied to chairs and physically hit with pies for missing performance metrics.

The regional manager never responded to those messages or complaints, and Figueroa resigned, according to the lawsuit. He claims the repeated threats and violence created a hostile work environment that would have compelled a reasonable employee to quit.

The negligent-supervision count said Comcast knew or should have known the management practices could result in harm to employees but failed to properly supervise the store’s management team.

The lawsuit seeks compensatory damages, lost wages, back pay, front pay, punitive damages, attorney’s fees and other relief. The amount in demand exceeds $15,000, exclusive of interest and costs.