FILE – The Amazon logo is displayed at a news conference in New York on Sept. 28, 2011. (AP Photo/Mark Lennihan, File) (Mark Lennihan, Copyright 2022 The Associated Press. All rights reserved.)
On Thursday, thousands of online shoppers across the country reported outages on Amazon, and as of 5 p.m., Downdetector showed that the website was still causing some problems for at least 12,000 users.
According to the website, most users started reporting issues around 2 p.m. ET, with many stating that they were unable to check out and that various error pages were popping up on their screens.
Amazon has not released any statements on the situation, so it is unclear what caused the outages.
Internet users around the world faced widespread disruption early on an October Monday last year because of a problem at Amazon’s cloud computing service that took down dozens of major online services, including social media site Snapchat, the Roblox and Fortnite video games and chat app Signal.
About three hours after the outage began, Amazon Web Services said it was starting to recover from the problem.
Amazon later pinned the outage on issues related to their domain name system, an apparatus that converts web addresses into IP addresses so websites and apps can load on internet-connected devices.
When more information is made available, head back to News4JAX.com for the latest updates.
Copyright 2026 by WJXT News4JAX – All rights reserved.
About the AuthorAydian Ahmad headshotAydian Ahmad
Aydian joined News4JAX as a digital producer in September 2024. Originally from Fort Lauderdale, he is excited to provide coverage on a variety of topics like sports, politics, health, and breaking news to the Jacksonville area.
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