SALISBURY TWP., Pa. — A cyberattack continues to impact Pennsylvania’s largest supermarket chain and its shoppers as they deal with a digital shutdown.
GIANT’s website and app have been offline for the last several days.
“It’s a little bit frustrating, but it happens, I guess,” said shopper Rob Reitenauer.
“I usually get my groceries curbside because it’s easier with a toddler, and unfortunately haven’t been able to do that,” he added.
On Friday, he had no choice but to go inside the store to shop, which normally isn’t a problem, but his four-year-old daughter is sick.
“She is home sick with a fever right now, and I need to get stuff, but unfortunately can’t do curbside right now because the app is down,” Reitenauer explained.
On Monday, GIANT’s parent company, Ahold Delhaize, said in an online statement that there was a cybersecurity incident and that teams are taking steps to assess and get the issue under control, including taking some systems offline.
GIANT stores around the region remain open. Updates on the incident will be provided as they become available.
Reitenauer hopes they’ll be back up soon. His four-year-old, on the other hand, had a blast.
“It’s fun for her because she gets to pick out things she normally doesn’t get to pick out, like donuts and matchbox cars and balloons,” Reitenauer concluded.