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Browsing Tag

Customer experience

8 posts
UUnited States
United States Digital Signage Market Forecast and Company Analysis Report 2025-2033 Featuring Panasonic, Sony, Hitachi, Cisco, Scala, Appspace, Mvix, Daktronics, JCDecaux, Sharp
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United States Digital Signage Market Forecast and Company Analysis Report 2025-2033 Featuring Panasonic, Sony, Hitachi, Cisco, Scala, Appspace, Mvix, Daktronics, JCDecaux, Sharp

  • January 28, 2026
Company Logo The United States Digital Signage Market is set to expand from US$ 9.32 billion in 2025…
JJobs
Percepta Earns Three 2025 Comparably "Best Places to Work" Awards
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Percepta Earns Three 2025 Comparably “Best Places to Work” Awards

  • October 6, 2025
DEARBORN, Mich., Oct. 6, 2025 /PRNewswire/ — Percepta, a customer experience (CX) leader purpose-built for the automotive industry,…
AArtificial intelligence
AI Cuts SAP Support Costs By €186M In One Year With Coveo
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AI Cuts SAP Support Costs By €186M In One Year With Coveo

  • October 5, 2025
Most companies struggle to prove AI ROI, but enterprise software provider SAP found an approach that works The…
AArtificial intelligence
A minimalist interior with a large triangular window overlooking a grassy field and trees, with two pillows and a book placed on the wooden floor.
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How AI Is Reshaping Insurance Journeys

  • September 22, 2025
Customer-first framework. CSAA Insurance Group’s “Customer Experience Triangle” aligns member experience, accuracy, and efficiency. AI in action. Virtual…
CComputing
Solving Customer Experience Challenges with Event-Led Integration
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Solving Customer Experience Challenges with Event-Led Integration

  • August 11, 2025
Event-led integration offers a transformative solution. By enabling organizations to detect and respond to customer interactions and operational…
CComputing
Self-Service Alone Doesn't Cut it for Customer Service
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Self-Service Alone Doesn’t Cut it for Customer Service

  • July 30, 2025
Self-service needs to be viewed in context as part of an overall customer experience (CX) strategy that involves…
AArtificial intelligence
This Artificial Intelligence (AI) Stock Is Going to Soar After Aug. 5
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This Artificial Intelligence (AI) Stock Is Going to Soar After Aug. 5

  • July 30, 2025
Lemonade is an insurance technology company using artificial intelligence (AI) to improve the customer experience and to price…
EEntrepreneurship
Shaji Varghese on how Muthoot FinCorp aims to light a SPARK among India’s MSMEs
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Shaji Varghese on how Muthoot FinCorp aims to light a SPARK among India’s MSMEs

  • July 13, 2025
In a country where the spirit of entrepreneurship thrives beyond metro cities and glossy boardrooms, Muthoot FinCorp has…
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