{"id":111531,"date":"2025-08-26T15:09:06","date_gmt":"2025-08-26T15:09:06","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/111531\/"},"modified":"2025-08-26T15:09:06","modified_gmt":"2025-08-26T15:09:06","slug":"mental-health-center-sees-increasing-numbers-prepares-for-residential-unit-expansion","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/111531\/","title":{"rendered":"Mental Health Center Sees Increasing Numbers, Prepares for Residential Unit Expansion"},"content":{"rendered":"<p>Eight months into its launch, the Grand Traverse Mental Health Crisis and Access Center \u2013 a partnership between Munson Healthcare and Northern Lakes Community Mental Health Authority (NLCMHA) \u2013 is seeing an increasing volume of patients for its initial services, including 24\/7 care and northern Michigan\u2019s first psychiatric urgent care. The center is now preparing for its next major expansion: bringing nine adult and six pediatric crisis residential beds online.<\/p>\n<p>&#13;<\/p>\n<p>Munson COO Laura Glenn provided a recent update to Grand Traverse County commissioners on the center\u2019s progress since <a href=\"https:\/\/www.traverseticker.com\/news\/new-mental-health-center-prepares-to-open-doors\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">opening in January<\/a> at 410 Brook Street on the Munson Medical Center campus in Traverse City. The county is a significant funding partner for the project, <a href=\"https:\/\/www.traverseticker.com\/news\/location-identified-5m-in-arpa-funding-approved-for-mental-health-center\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">committing $5 million in American Rescue Plan Act (ARPA) funds<\/a> to the center. Just under $4 million of that funding has been spent to date, Glenn said.<\/p>\n<p>&#13;<\/p>\n<p>In <a href=\"https:\/\/www.traverseticker.com\/news\/northern-michigans-new-mental-health-crisis-center-is-thriving\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">phase one<\/a>, which ran from January to June, the center offered services including crisis phone screening, mobile crisis services, face-to-face crisis intervention, psychiatric preadmission screening, peer support services, and referrals to outpatient therapy. The facility operated Sunday-Thursday 8am-8pm. During those six months, there were 277 service contacts with individuals from 20 counties \u2013 with the majority from Grand Traverse County, Glenn said.<\/p>\n<p>&#13;<\/p>\n<p>On July 7, the center launched phase two of services and expanded hours to 24\/7. New offerings now available include a \u201cliving room\u201d model of care facilitated by NLCMHA, which offers a \u201csafe, home-like, non-clinical setting where people can receive crisis intervention, stabilization services, and support from staff who have their own experience with mental illness or substance use disorder,\u201d according to <a href=\"https:\/\/www.munsonhealthcare.org\/locations\/grand-traverse-mental-health-crisis-and-access-center\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Munson\u2019s website<\/a>.<\/p>\n<p>&#13;<\/p>\n<p>The facility also launched a new psychiatric urgent care, which is the only such urgent care north of Grand Rapids and one of only a handful in Michigan, Glenn said. The urgent care is operated by Munson Monday-Friday 8am-5pm and has a full-time psychiatrist on staff. Psychiatric urgent care is \u201can intermediate level of care between community-based services and hospital care services that can often prevent urgent situations from escalating,\u201d the website notes.<\/p>\n<p>&#13;<\/p>\n<p>In the first month of phase two, there have been 58 urgent care visits and 108 crisis center contacts, according to Glenn. \u201cOur volume is increasing,\u201d she said. \u201cWe are serving more individuals in that location.\u201d She reminded commissioners that the goal of the center is to provide a complete \u201ccrisis continuum\u201d \u2013 with the facility being the missing piece locally until its opening \u2013 and to divert individuals experiencing mental health crises from the emergency room or jail. Glenn said the center has been able to successfully resolve most of the crises it\u2019s handled, connecting individuals with continued support services in the community after leaving the facility. Only 10 visits have resulted in in-patient admissions, she said.<\/p>\n<p>&#13;<\/p>\n<p>The center is now working on its next major expansion, or its final third and fourth phases. Those will include bringing nine adult crisis residential beds online first \u2013 to be operated by NLCMHA \u2013\u00a0followed by six pediatric crisis residential beds operated by Munson. The adult beds are already built out and are now in the licensing process, Glenn said. Co-locating multiple services under one roof has made the licensing process more complicated, she noted, though \u201cit\u2019s the right thing for sustainability long term.\u201d Phase four just cleared a \u201cmajor hurdle\u201d in the last month in receiving preliminary licensing approval for the pediatric beds. The design for the pediatric portion of the building is completed and the project bid out, with construction anticipated to start this fall, Glenn said.<\/p>\n<p>&#13;<\/p>\n<p>\u201cI\u2019m really encouraged by the progress,\u201d she said. Glenn noted that no other such pediatric beds are available in northern Michigan, with Traverse City serving as the region\u2019s first such facility. Crisis residential beds are \u201cjust one step below the level of care\u201d that\u2019s provided at Munson\u2019s in-patient unit, which has 17 beds, Glenn said.<\/p>\n<p>&#13;<\/p>\n<p>According to Glenn, the center\u2019s goal is to ramp up patient volumes over the next few years. She estimated at a \u201cfully mature\u201d state that the psychiatric urgent care would average 10 patients a day, for instance. Approximately 40 percent of facility patients right now are covered by Medicaid, she said, with the rest under Medicare or private insurance. In response to commission questions, Glenn acknowledged that Medicaid percentage could potentially shift under federal work requirements coming in the future. The number one question facing the center \u2013 and its pro forma \u2013 is how many patients will come through its doors in the coming years, which for now is based only on projections, Glenn said.<\/p>\n<p>&#13;<\/p>\n<p>\u201cWhat we&#8217;re doing is really unique,\u201d she said. \u201cThe biggest unknown right now is truly what those patient volumes are going to look like.\u201d Commissioners also asked about the partnership with NLCMHA and why that organization\u2019s representatives hadn\u2019t been included as part of the presentation group at the meeting. Glenn noted that NLCMHA is going through a leadership transition and that the updates she was giving at the meeting were primarily focused on services for which Munson is the provider and fiduciary. County Administrator Nate Alger assured commissioners that NLCMHA Interim CEO Dr. Curtis Cummins is part of the center\u2019s leadership team and has been \u201cvery actively involved\u201d with the facility. Glenn also said Munson and NLCMHA are collaborating frequently to ensure the viability of the center, since the ARPA agreement entails a minimum 10-year commitment to provide services at that location.<\/p>\n<p>&#13;<\/p>\n<p>\u201cWe have a very vested interest and commitment&#8230;in making sure these services are sustainable long term for the community,\u201d she said.<\/p>\n","protected":false},"excerpt":{"rendered":"Eight months into its launch, the Grand Traverse Mental Health Crisis and Access Center \u2013 a partnership between&hellip;\n","protected":false},"author":2,"featured_media":111532,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[60],"tags":[97,259,260],"class_list":{"0":"post-111531","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mental-health","8":"tag-health","9":"tag-mental-health","10":"tag-mentalhealth"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/111531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=111531"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/111531\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/111532"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=111531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=111531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=111531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}