{"id":124200,"date":"2025-09-01T04:41:08","date_gmt":"2025-09-01T04:41:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/124200\/"},"modified":"2025-09-01T04:41:08","modified_gmt":"2025-09-01T04:41:08","slug":"a-message-to-our-customers-from-network-president-joe-russo-featured-news-story","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/124200\/","title":{"rendered":"A message to our customers from Network President Joe Russo | Featured News Story"},"content":{"rendered":"<p>Yesterday afternoon and evening, an isolated number of Verizon Wireless customers experienced a disruption in service caused by a software-related issue.\u00a0 As soon as we discovered the problem, our teams worked nonstop to get everything back up and running, and service was restored later in the day.\u00a0<\/p>\n<p>We work every day to provide the best service possible. And we\u00a0know how much our customers count on us to stay connected\u2014for work, for family, for everything in between\u2014and we truly apologize for the inconvenience.<\/p>\n<p>If you\u2019re still noticing any issues, we suggest restarting your device by powering it off and back on.\u00a0 This should activate your service immediately.<\/p>\n<p>We truly value you as our customer and we appreciate your patience as we worked through this issue.\u00a0 We\u2019re also taking what we\u2019ve learned from this incident to strengthen the overall experience for everyone who relies on Verizon Wireless.<\/p>\n<p>Thank you for your understanding.<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"Yesterday afternoon and evening, an isolated number of Verizon Wireless customers experienced a disruption in service caused by&hellip;\n","protected":false},"author":2,"featured_media":124201,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[28,79504],"class_list":{"0":"post-124200","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-business","9":"tag-joe-russo"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/124200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=124200"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/124200\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/124201"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=124200"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=124200"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=124200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}