{"id":237615,"date":"2025-10-20T02:42:09","date_gmt":"2025-10-20T02:42:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/237615\/"},"modified":"2025-10-20T02:42:09","modified_gmt":"2025-10-20T02:42:09","slug":"we-apologise-major-web-provider-hacked","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/237615\/","title":{"rendered":"\u2018We apologise\u2019: Major web provider hacked"},"content":{"rendered":"<p>    <img fetchpriority=\"high\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" alt=\"hacker\" loading=\"eager\" height=\"540\" width=\"960\" class=\"yf-1gfnohs loader\"\/> Cyber predator generic Townsville      <\/p>\n<p class=\"yf-1090901\">An Australian internet provider has reported \u201csuspicious activity\u201d as they become the latest telco to face a cybersecurity incident.<\/p>\n<p class=\"yf-1090901\">Vocus, which is the parent company for Dodo and iPrimus, said in a statement that 1600 home internet and mobile customers had been affected by a hack on the businesses email and mobile services.<\/p>\n<p class=\"yf-1090901\">In a cyber incident that began on Friday night, Vocus were alerted to \u201csuspicious activity\u201d in their email system.<\/p>\n<p>    <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" alt=\"Dodo\u2019s parent company Vocus confirmed a cyber attack.: Generic company image.\" loading=\"lazy\" height=\"540\" width=\"960\" class=\"yf-1gfnohs loader\"\/> Dodo\u2019s parent company Vocus confirmed a cyber attack.: Generic company image.      <\/p>\n<p class=\"yf-1090901\">The internet provider suspended its services in a bid to rectify the problem.<\/p>\n<p class=\"yf-1090901\">\u201cOur initial investigation has revealed unauthorised access to approximately 1,600 email accounts, leading to unauthorised SIM swaps on 34 Dodo Mobile accounts,\u201d a spokesperson said.<\/p>\n<p class=\"yf-1090901\">\u201cWe have worked with impacted customers to reverse these SIM swaps and we continue to monitor this situation.\u201d<\/p>\n<p class=\"yf-1090901\">The telco said its teams continued to work on the breach on Saturday, before restoring email services to customers.<\/p>\n<p class=\"yf-1090901\">By 7am on Sunday, email services had been restored, although customers would need to ring up their service provider and change their password.<\/p>\n<p class=\"yf-1090901\">\u201cWe continue to update our customers through our website and social media channels and will be offering additional support to our customers through IDCare,\u201d the spokesperson said.<\/p>\n<p class=\"yf-1090901\">\u201cWe apologise for the inconvenience caused by the temporary suspension of email services while we prioritised security.\u201d<\/p>\n<p class=\"yf-1090901\">Vocus is the fourth largest provider of the National Broadband Network, with 9.2 per cent of the market share trailing Telstra, TPG and Optus.<\/p>\n<p class=\"yf-1090901\">An ACCC report in June estimated Dodo and iPrimus had around 804,000 customers in Australia as part of its NBN services.<\/p>\n","protected":false},"excerpt":{"rendered":"Cyber predator generic Townsville An Australian internet provider has reported \u201csuspicious activity\u201d as they become the latest telco&hellip;\n","protected":false},"author":2,"featured_media":237616,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[131384,131383,131386,174,62237,131385,129542,45100,94854,74,131382],"class_list":["post-237615","post","type-post","status-publish","format-standard","has-post-thumbnail","category-internet","tag-email-accounts","tag-email-services","tag-email-system","tag-internet","tag-internet-provider","tag-mobile-customers","tag-mobile-services","tag-service-provider","tag-suspicious-activity","tag-technology","tag-vocus"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/237615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=237615"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/237615\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/237616"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=237615"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=237615"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=237615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}