New York
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\n Popular artificial intelligence chatbots like ChatGPT and Meta AI are increasingly blurring the line between real-world and digital relationships by allowing romantic and sometimes sexual conversations \u2014 while scrambling<\/a> to make sure children aren\u2019t accessing that adult content.\n <\/p>\n \n But Microsoft wants no part of that, the company\u2019s AI CEO Mustafa Suleyman told CNN.\n <\/p>\n \n \u201cWe are creating AIs that are emotionally intelligent, that are kind and supportive, but that are fundamentally trustworthy,\u201d Suleyman said. \u201cI want to make an AI that you trust your kids to use, and that means it needs to be boundaried and safe.\u201d\n <\/p>\n \n Microsoft is locked in a race with tech giants like OpenAI, Meta and Google to make its Copilot the AI tool of choice in what Silicon Valley believes will be the next big computing wave. Copilot now has 100 million monthly active users across Microsoft\u2019s platforms, the company said in its most recent earnings call. That\u2019s well below competitors like OpenAI, whose ChatGPT has 800 million<\/a> monthly active users.\n <\/p>\n \n But Microsoft is betting its approach will win it a wider audience, especially as AI companies grapple with how to shape their chatbot\u2019s personalities amid reports of AI contributing to users\u2019 mental health crises<\/a>.\n <\/p>\n \n \u201cWe must build AI for people; not to be a digital person,\u201d Suleyman wrote in a blog post earlier this year.\n <\/p>\n \n The interview came ahead of a series of new Copilot features<\/a> that Microsoft unveiled on Thursday, which include the ability to refer back to previous chats, engage in group conversations, improved responses to health questions and an optional, sassy tone called \u201creal talk.\u201d\n <\/p>\n \n Some of Microsoft\u2019s AI competitors are facing intense pressure to keep young users safe on their platforms.\n <\/p>\n \n Families have sued OpenAI<\/a> and Character.AI<\/a> claiming their chatbots harmed their children, in some cases allegedly contributing to their suicides. A string of reports<\/a> earlier this year raised concerns that Meta\u2019s chatbot and other AI characters would engage in sexual conversations even with accounts identifying as minors.\n <\/p>\n