{"id":352867,"date":"2025-12-16T22:01:07","date_gmt":"2025-12-16T22:01:07","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/352867\/"},"modified":"2025-12-16T22:01:07","modified_gmt":"2025-12-16T22:01:07","slug":"messages-from-spunout-to-man-in-crisis-seemed-ai-generated","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/352867\/","title":{"rendered":"Messages from SpunOut to man in crisis &#8216;seemed AI generated&#8217;"},"content":{"rendered":"<p>The friend of a man who contacted SpunOut for support has said she worries that the messages he received during a crisis \u201cseemed a bit AI generated\u201d.\u00a0<\/p>\n<p>Aoife\u2019s friend is bipolar and also has complex PTSD.\u00a0<\/p>\n<p>Recently on their way to work, they had a panic attack and decided to seek help from the mental health charity.\u00a0<\/p>\n<p>\u201cUsually they&#8217;d use a helpline but obviously on the train there isn&#8217;t the privacy to make that kind of phone call,\u201d Aoife explained to <a href=\"https:\/\/www.newstalk.com\/shows\/lunchtime-live-234859\" rel=\"nofollow noopener\" target=\"_blank\">Lunchtime Live<\/a>.<\/p>\n<p>\u201cSo, they were recommended a text service by their mental health nurse before; it&#8217;s a government funded text service by Spun Out.\u201d\u00a0<\/p>\n<p>Aoife has seen the messages he was sent by the chat service and has concerns that they \u201cseemed a bit AI generated\u201d.\u00a0<\/p>\n<p>\u201cIt came up in the chat, \u2018Do you have any plans? You were talking about intrusive thoughts, that kind of thing,\u2019\u201d Aoife said.\u00a0<\/p>\n<p>\u201cAnd he said, \u2018Yeah, I feel like I&#8217;m just a horrible person. I have plans for January and my team are aware.\u2019<\/p>\n<p>\u201cAnd the end of the chat ended with, \u2018You&#8217;ve shown your strength today. You seem to be content with your plan for January and the peace it will bring you. I&#8217;m going to close the chat now, look after yourself.\u201d<\/p>\n<p>Aoife struggles to believe that such a message was sent by an actual human being, rather than an AI generated chatbot.\u00a0<\/p>\n<p>\u201cI just I&#8217;d love to know [if it] is AI at this stage,\u201d she said.\u00a0<\/p>\n<p>\u201cBecause the cutbacks have been that bad.\u201d<\/p>\n<p>&#8216;Robust training&#8217;\u00a0<\/p>\n<p>In a statement to Newstalk, SpunOut said they had had 50,282 conversations with 26,270 so far in 2025.\u00a0<\/p>\n<p>\u201cThe service is operated on a direct person-to-person basis by 160 trained volunteers, who are supported in real-time by our expert clinical staff team,\u201d a spokesperson said.\u00a0<\/p>\n<p>\u201cOur robust training procedures ensure that volunteers follow our clear protocols that guide how support is offered, how risk is assessed and how safety is prioritised.\u00a0<\/p>\n<p>\u201cAll engagement takes place within a structured framework that ensures consistency, quality and accountability across the service.\u201d<\/p>\n<p>Anyone experiencing difficulties with their mental health can reach out to the Samaritans on 116 123 for confidential support.\u00a0<\/p>\n<p>Main image: A man with mental health problems. Picture by: Alamy.com.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"The friend of a man who contacted SpunOut for support has said she worries that the messages he&hellip;\n","protected":false},"author":2,"featured_media":352868,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[60],"tags":[97,259,260],"class_list":{"0":"post-352867","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mental-health","8":"tag-health","9":"tag-mental-health","10":"tag-mentalhealth"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/352867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=352867"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/352867\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/352868"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=352867"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=352867"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=352867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}