{"id":49432,"date":"2025-07-31T06:33:06","date_gmt":"2025-07-31T06:33:06","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/49432\/"},"modified":"2025-07-31T06:33:06","modified_gmt":"2025-07-31T06:33:06","slug":"google-home-is-so-bad-that-a-lawsuit-could-be-on-its-way","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/49432\/","title":{"rendered":"Google Home Is So Bad That a Lawsuit Could Be on Its Way"},"content":{"rendered":"

There\u2019s been some trouble at home lately. Not your home, hopefully, but if you live in Google HQ, then maybe. Last week, people using the Google Home app flooded Reddit with complaints<\/a> over smart home products that mysteriously stopped working\u2014lights, cameras, smart plugs, you name it. Those complaints were so numerous, in fact, that Google even bothered to address<\/a> them and do better. Things in the Googleverse were (or are) bad, to say the least. But just because they\u2019re bad right now doesn\u2019t mean they can\u2019t get worse\u2014and worse they may still get. For Google, that is.<\/p>\n

As it turns out, Google\u2019s overtures about fixing its smart home app and doing better may not be enough for people, and all of that pushback may actually result in a good, old-fashioned class-action lawsuit.<\/p>\n

\u201cKaplan Gore has begun investigating a possible class action against Google LLC for failing to remedy increasing problems with its Google Home \u2018smart home\u2019 service,\u201d the law firm Kaplan Gore said in a statement<\/a>. \u201cUnfortunately, many users have reported functionality issues with Google Home and associated Google and\/or Nest devices, resulting in commands not being recognized or properly executed. Users are reporting that they are experiencing these issues despite their devices having previously functioned normally and despite having a stable internet connection.\u201d<\/p>\n

Hey everyone, I want to acknowledge the recent feedback about Google Assistant reliability on our home devices. I sincerely apologize for what you’re experiencing and feeling!<\/p>\n

\u2014 Anish Kattukaran (@AnishKattukaran) July 23, 2025<\/a><\/p>\n

Kaplan Gore also has a form for any users experiencing those issues and is asking them to fill out some information and join a class action. In the immortal words of crime-fighting cartoon dog Scooby-Doo, \u201cru-roh.\u201d<\/p>\n

On one hand, it\u2019s wild that a company as titanic and well-resourced as Google let its smart home app get to the point of being the subject of a possible class-action lawsuit, but on the other\u2014if you\u2019ve been using Google Assistant for a while now\u2014it feels long overdue. Google Assistant has steadily gotten worse over the years, and just about anyone using it on a daily basis has noticed. Even simple prompts for turning your lights on or off feel hit and miss. That makes recent issues in the Google Home app feel even more egregious, especially since those issues prevented many from using smart products in their homes entirely.<\/p>\n

According to loads of complaints on Reddit<\/a>, Google Home has been so broken that some users have reported being unable to even turn their smart lights on and off properly. And it\u2019s not just lights; all kinds of smart devices have been swept up, including other speakers and even (disconcertingly) cameras and smart doorbells. If you\u2019re experiencing similar issues, by the way, you can try pulling open the Google Home app and tapping Settings in the bottom-right corner, then tap \u201cWorks with Google,\u201d and a list of your synced apps should show up. If they\u2019re no longer synced, re-sync the app by finding it under \u201cAdd new.\u201d If they\u2019re still synced and not working, unsync the app by tapping on the icon and then tapping \u201cUnlink account.\u201d After that, you can try syncing once more and hope that it works.<\/p>\n

Even if that fixes your problem, it may not do much to fix your overall satisfaction with using the Google Home app to control all your internet-connected products. And if that\u2019s the case, I guess there\u2019s now potentially some kind of legal recourse to get some revenge. Whether any of this will be enough blowback to compel Google to step its shit up remains to be seen, but clearly screaming at your stupid Google-branded smart speaker isn\u2019t getting us anywhere.<\/p>\n