When life gets busy, we all have less patience for minor annoyances that waste our time and money. As it turns out, there’s an actual term for these pesky experiences we regularly encounter: the annoyance economy.<\/p>\n
If you\u2019ve ever heard the phrase, \u201cTime is money,\u201d you know it\u2019s true. NBC News Business and Data Correspondent Brian Cheung stopped by Studio 1A on March 27 to break down the ins and outs of the annoyance economy \u2014 and revealed a startling statistic to TODAY’s Al Roker: <\/p>\n
“We lose billions of dollars a year just by waiting around on hold with customer service, dealing with insurance, fighting those junk fees and so much more,” he said.<\/p>\n
Here are three ways the annoyance economy is costing you \u2014 and Cheung’s top tips for taking back your hard-earned time and money.<\/p>\n
3 Ways the Annoyance Economy Costing You Time and Money<\/p>\n
Many of us have spent precious time dealing with the annoyance economy, but Cheung has some tips for making these pesky tasks more efficient. <\/p>\n
Customer Service Calls<\/p>\n
If you\u2019ve ever spent an hour (or more) on hold waiting to speak with a customer service representative, you know the struggle is real. The experience becomes infinitely more frustrating when you can\u2019t even reach a human being since so many companies now rely on automated answering systems.<\/p>\n