{"id":57217,"date":"2025-08-04T07:58:15","date_gmt":"2025-08-04T07:58:15","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/57217\/"},"modified":"2025-08-04T07:58:15","modified_gmt":"2025-08-04T07:58:15","slug":"paypal-venmo-users-fear-theyve-lost-cash-after-massive-outage-customer-cries-860-rent-money-no-where-to-be-found","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/57217\/","title":{"rendered":"PayPal, Venmo users fear they&#8217;ve lost cash after massive outage &#8211; customer cries $860 rent money &#8216;no where to be found&#8217;"},"content":{"rendered":"<p>PAYPAL and Venmo have crashed, leaving users panicked about where their money has gone.<\/p>\n<p>Several reported being unable to access their accounts or make and receive <a href=\"https:\/\/www.the-sun.com\/topic\/direct-payment\/\" rel=\"nofollow noopener\" target=\"_blank\">payments<\/a>, leaving at least one person unable to pay <a href=\"https:\/\/www.the-sun.com\/topic\/renting\/\" rel=\"nofollow noopener\" target=\"_blank\">rent<\/a> after the global outage first hit at midday on Thursday.<\/p>\n<p><a href=\"#\"><img decoding=\"async\" alt=\"Illustration of a smartphone displaying the PayPal logo on a laptop.\" height=\"600\" width=\"960\" data-credit=\"Reuters\" data-img=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2025\/08\/NINTCHDBPICT001013114829.jpg\" data-caption=\"PayPal has experienced a global technical outage on August 1 (stock image)\"   loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2025\/08\/NINTCHDBPICT001013114829.jpg\" role=\"img\"\/><\/a><\/p>\n<p>2<\/p>\n<p>PayPal has experienced a global technical outage on August 1 (stock image)Credit: Reuters<a href=\"#\"><img decoding=\"async\" alt=\"Venmo logo on a smartphone screen.\" height=\"640\" width=\"960\" data-credit=\"Getty\" data-img=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2025\/08\/share-payments-logo-seen-displayed-816473493.jpg\" data-caption=\"Venmo is also having difficulties (stock image)\"   loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2025\/08\/share-payments-logo-seen-displayed-816473493.jpg\" role=\"img\"\/><\/a><\/p>\n<p>2<\/p>\n<p>Venmo is also having difficulties (stock image)Credit: Getty<\/p>\n<p>Thousands of reports of <a href=\"https:\/\/www.the-sun.com\/topic\/tech-outage\/page\/2\/\" rel=\"nofollow noopener\" target=\"_blank\">technical difficulties<\/a> came through earlier this morning involving PayPal and Venmo, per <a aria-label=\"Downdetector (opens in a new tab)\" href=\"https:\/\/downdetector.com\/status\/paypal\/\" target=\"_blank\" rel=\"nofollow noreferrer noopener\">Downdetector<\/a>.<\/p>\n<p>Nearly half of users cited payment issues and app malfunctions, with around a quarter noting an inability to login.<\/p>\n<p>Some feared they lost hundreds of dollars in an instant.<\/p>\n<p>&#8220;I went to send $860 for rent and the transaction is no where to be found,&#8221; a frustrated customer, Taylor, wrote in a comment.<\/p>\n<p>&#8220;PayPal balance reflects what I sent however there is no transaction details. I have no email saying it sent either.&#8221;<\/p>\n<p>Others echoed similar transaction problems.<\/p>\n<p>MONEY MISSING?<\/p>\n<p>&#8220;Sent $60 from Cash App to PayPal and it&#8217;s supposed to be instant but is not in my account. What&#8217;s going on with PayPal?&#8221; fellow user Anna questioned.<\/p>\n<p>&#8220;My girlfriend sent me $400 and it is not reflecting in my account AT ALL,&#8221; a third, Aaliyah, wrote.<\/p>\n<p>Someone else speculated that PayPal had &#8220;been hacked&#8221; and they allegedly received &#8220;no response&#8221; from the company.<\/p>\n<p>PayPal confirmed on its <a aria-label=\"website (opens in a new tab)\" href=\"https:\/\/www.paypal-status.com\/incident\/production\" target=\"_blank\" rel=\"nofollow noreferrer noopener\">website<\/a> on Friday that the outage was indeed global, and that technical teams were continuing to resolve issues.<\/p>\n<p>Huge Global Data Breach: 16 Billion Accounts at Risk<\/p>\n<p>As for Venmo, 79% <a aria-label=\"cited (opens in a new tab)\" href=\"https:\/\/downdetector.com\/status\/venmo\/\" target=\"_blank\" rel=\"nofollow noreferrer noopener\">cited<\/a> failed payments this morning nationwide.<\/p>\n<p>At least 17% couldn&#8217;t make transfers and 4% couldn&#8217;t even login.<\/p>\n<p>&#8220;Can&#8217;t pay rent!&#8221; an anonymous Venmo user cried, similar to those with PayPal.<\/p>\n<p>&#8220;Unable to receive or send funds this morning,&#8221; another echoed.<\/p>\n<p>Check if your bank or service provider is down<\/p>\n<p class=\"article__content--intro\">THERE are a few different ways to find out if your bank or other financial service provider is experiencing an outage.<\/p>\n<p>Senior consumer reporter\u00a0Olivia Marshall\u00a0explains how you can check.<\/p>\n<p>If you&#8217;re trying to send money to someone or you want to check if you have enough cash for a coffee, finding your online banking is down can be a real pain.<\/p>\n<p>Most banks and e-money firms have a dedicated\u00a0news\u00a0page on their website to show service problems, including internet banking, mobile\u00a0apps, ATMs, debit cards and\u00a0credit cards.<\/p>\n<p>You can also check on any\u00a0future\u00a0work they have planned and what it might mean for you.<\/p>\n<p>Plus, you can check websites such as\u00a0Downdetector, which will tell you whether other people are experiencing problems with a particular company online.<\/p>\n<p>&#8220;Trying to do an online grocery order and both paypal and venmo keep getting declined even though I have the funds,&#8221; a shopper, George, also wrote.<\/p>\n<p>Except, the outages for both PayPal and Venmo have now ceased this afternoon, according to what a PayPal spokesperson told The US Sun.<\/p>\n<p>&#8220;PayPal and Venmo experienced a temporary interruption this morning that has since been resolved,&#8221; they said.<\/p>\n<p>NOT AGAIN<\/p>\n<p>This is the second time PayPal has experienced a global outage in the past nine months.<\/p>\n<p>In November, a <a href=\"https:\/\/www.the-sun.com\/money\/12940399\/paypal-down-customers-cant-log-into-accounts\/\" rel=\"nofollow noopener\" target=\"_blank\">glitch also impacted thousands<\/a> of personal and business accounts with the platform.<\/p>\n<p>Some users were also left unable to make transactions or login, similar to this month&#8217;s outage.<\/p>\n<p>While banks and financial technology companies typically don&#8217;t have payout compensation for drops in services, those who incurred unexpected costs due to service issues could get their money back.<\/p>\n<p>For example, if a rent payment didn&#8217;t go through due to an outage and a customer was charged a late fee, they could <a href=\"https:\/\/www.paypal.com\/va\/cshelp\/article\/how-can-i-make-a-formal-complaint-to-paypal-help982\" target=\"_blank\" aria-label=\"submit a formal complaint (opens in a new tab)\" rel=\"nofollow noreferrer noopener\">submit a formal complaint<\/a> with PayPal through its website.<\/p>\n<p>Depending on the complexity of the problem, it could take around 15 days for payment-related complaints to be resolved.<\/p>\n<p>PayPal also <a href=\"https:\/\/www.the-sun.com\/money\/14883632\/paypal-new-crypto-payment-method\/\" rel=\"nofollow noopener\" target=\"_blank\">announced a new payment method<\/a> to help consumers avoid &#8220;complex&#8221; banking rules last month.<\/p>\n<p>The company&#8217;s CEO <a href=\"https:\/\/www.the-sun.com\/money\/13323801\/paypal-merchant-prices-boosted-ceo-innovation-customers\/\" rel=\"nofollow noopener\" target=\"_blank\">also introduced<\/a> &#8220;updated&#8221; pricing in January.<\/p>\n","protected":false},"excerpt":{"rendered":"PAYPAL and Venmo have crashed, leaving users panicked about where their money has gone. Several reported being unable&hellip;\n","protected":false},"author":2,"featured_media":57218,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[41],"tags":[12586,8203,165,8204,25739,8202,43144,74],"class_list":["post-57217","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mobile","tag-cost-of-living","tag-direct-payment","tag-mobile","tag-money-us","tag-paypal","tag-section-moneynews-money","tag-tech-outage","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/57217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=57217"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/57217\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/57218"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=57217"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=57217"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=57217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}